Inside Sales Representative

Company Description

CALTEC Sales is an exclusive regional manufacturer's representative for leading brands in the industrial electrical industry. The company focuses on industrial electrical products, enclosures, motor controls, and power quality solutions for both general purpose and hazardous locations. CALTEC Sales supports customers across California, Nevada, Utah, and Arizona, providing specialized product knowledge and responsive service. Prospective team members can learn more about specific manufacturers and territory coverage on the company website at

This full-time Inside Sales Representative role is an on-site position based in Las Vegas, NV. The role involves responding to customer inquiries, preparing quotes, and processing orders for industrial electrical products and related solutions. The Inside Sales Representative will maintain regular communication with customers and distributors, provide technical product information, and coordinate closely with outside sales and manufacturer partners. Daily responsibilities include updating the CRM, following up on open opportunities, supporting promotional activities, and ensuring accurate and timely documentation of all sales activities.

The role also includes collaborating with internal teams to resolve issues, improve customer satisfaction, and contribute to overall sales growth.

• Demonstrated ability in inside sales, account management, or customer service, preferably in an industrial, electrical, or technical products environment.
• Strong communication skills, including clear verbal communication, professional email writing, and active listening to understand customer needs.
• Proficiency with CRM systems, order entry platforms, and standard office software (e.g., Microsoft Office or similar tools).
• Basic understanding of industrial electrical products or willingness to quickly learn technical product features and specifications.
• Organizational and time-management skills, with the ability to handle multiple customer requests and deadlines accurately.
• Collaborative mindset, with the ability to work effectively with outside sales, manufacturer representatives, and internal operations teams.
• High level of integrity, reliability, and attention to detail in quotations, pricing, and documentation.
• High school diploma required; an associate's or bachelor's degree in business, engineering, or a related field is beneficial.
• Prior experience in B2B sales, distribution, or electrical/industrial markets is a plus.