Sales Experience Coordinator

Join Aristocrat, where creativity meets outstanding performance! As a Sales Experience Coordinator, you will play a pivotal role in our dynamic North America sales division, contributing to our mission of delivering world-class gaming experiences. Embrace the opportunity to collaborate with a passionate team and help us push the boundaries of innovation every day! As a key member of the Sales team, this role requires strong organizational skills, accuracy, attention to detail, and the ability to prioritize various tasks and deadlines.

The ideal candidate is a proactive, resourceful self-starter with strong administrative and event coordination skills who thrives in a fast-paced, collaborative environment. This position reports to the Manager, Sales Experience and is based at the company’s headquarters in Summerlin, Nevada.

• Provide administrative and logistical support for sales events, customer experiences, and ticketing activities, ensuring flawless execution from planning through post-event follow-up.
• Coordinate customer event logistics, including travel, transportation, hotel accommodations, welcome amenities, gifting, event tracking, and other special customer needs.
• Share event specifics, timelines, and requirements with customers, internal teams, venues, vendors, and other partners, reporting to the Manager responsible for Sales Experience and Sales leadership.
• Partner with Marketing and other internal departments to ensure event activities align with the desired customer experience and broader business objectives.
• Maintain accurate events, ticketing, sponsor ships, and customer hospitality trackers, including attendee information, approvals, allocations, confirmations, and reconciliation.
• Proactively identify scheduling conflicts, missing information, customer needs, and potential issues; communicate concerns promptly and recommend solutions.
• Support Sales team onboarding and employee experiences, including ordering equipment, tracking required training, coordinating Master Card setup and travel-related needs, and preparing business cards, name tags, and onboarding materials.
• Handle Sales team sponsorship requests, including approvals, submissions, tracking, communication, and full-cycle follow-up.
• Establish strong, collaborative relationships across the Sales organization and with associates within the company as well as those beyond it.
• Provide onsite event support as needed, including registration, attendee management, event materials, gifting, and vendor coordination.
• Maintain flexibility to support evening and weekend Sales events as required.
• Perform other duties as assigned.

• 2+ years of relevant experience in event coordination, hospitality, marketing, sales support, or a related field.
• Proven record of establishing effective relationships with internal teams, customers, vendors, and external partners.
• Strong organizational, planning, prioritization, and follow-up skills, demonstrating skill in balancing multiple deadlines and deliverables.
• High level of accuracy and attention to detail when managing event information, approvals, attendee lists, and other records.
• Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel; experience with event, ticketing, or project-tracking platforms is preferred.
• Excellent written and verbal communication skills.
• Proactive approach that anticipates needs, identifies issues, and raises concerns appropriately.
• Strong interpersonal abilities and the capacity to work both independently and cooperatively in a fast-paced environment.
• Bachelor's degree or equivalent combination of education and relevant experience.

We offer a comprehensive pay and benefits package designed to stay competitive in the…