Business Development Executive

Essential Duties and Responsibilities Sales & New Business Development

• Proactively identify and engage potential customers for ’s services and solutions, focusing on long-term customer retention and sustainable revenue growth.
• Build a strong sales pipeline by prospecting, qualifying, and securing new clients.
• Conduct comprehensive market research to remain informed about industry trends, competitor activities, and emerging opportunities.
• Design and implement strategic business development initiatives aimed at strengthening relationships with businesses, enterprises, and residential clients.

• Develop in-depth expertise in key industries, including MTU, MDU, as well as sectors such as construction, military, retail, hospitality, finance, and healthcare.
• Collaborate with marketing and product teams to develop tailored solutions for industry-specific needs and strengthen brand presence.

• Cooperate with the sales, customer support, and marketing teams to align efforts and streamline business development strategies.
• Contribute to team meetings, sharing insights and strategies for achieving sales goals.

• Coordinate with technical and support teams to ensure smooth service delivery and seamless customer experience.
• Maintain detailed and up-to-date records of client interactions, opportunities, and contract status within the CRM system.
• Analyze market trends, customer feedback, and competitor activities to refine business development strategies and improve service offerings.
• Assist in refining sales processes and strategies to increase efficiency and drive customer satisfaction.

• High School Diploma & minimum of 3-5 years of experience in business development, sales, or account management, ideally within the telecommunications, ISP, or technology sectors.
• Professional certifications in telecommunications or technology are preferred, though not required
• Proven ability to manage key accounts and drive business development.

• Demonstrable proficiency working with CRM software solutions (e.g. Net Suite, Salesforce, etc.)
• Ability to conduct competitive analysis and use tools like SEMrush, Google Analytics, or industry-specific software for market research.

• Presentation Skills
• Excellent communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels.
• Advanced problem-solving and negotiation skills.
• Strong analytical skills to identify challenges and develop effective solutions.
• Works seamlessly with cross-functional teams to create tailored solutions for clients.