ICG Merchant Sales Mid-Market West Division Manager

Job Description

Key Responsibilities

• Own growth strategy and execution for the Middle Market merchant portfolio, delivering against revenue, pipeline, and conversion targets.
• Lead enterprise and complex deal execution, including RFPs, executive client engagements, and multi-product solutions.
• Drive disciplined sales management through pipeline reviews, Salesforce, deal strategy sessions, and forecasting rigor.

• Lead, coach, and develop a team of Merchant Payment Executives aligned to the Middle Market vertical.
• Set clear performance expectations, drive accountability, and build strong succession and talent pipelines
• Foster a high-performance, inclusive sales culture focused on collaboration and continuous improvement.

• Serve as a subject-matter leader for the Middle Market vertical, translating industry trends into actionable sales strategies.
• Partner with senior level Product, Pricing, and Technical Sales to shape industry-relevant solutions and positioning.
• Strengthen client relationships through executive-level engagement and strategic account planning.

• Partner with Relationship Management, Treasury, FX, and Capital Markets teams to deliver integrated client solutions.
• Drive pipeline growth and revenue generation by proactively partnering with Middle Market Regional Sales Managers (RSM) to identify, qualify, and advance high-value joint opportunities.
• Work closely with Merchant Technical Sales, PMI, and implementation teams to improve win rates and execution quality.
• Provide feedback into product commercialization, roadmap priorities, and go to market execution.

• Bachelor’s degree or equivalent experience.
• 10+ years of sales leadership experience within payments, financial services, or enterprise B2B solutions.
• Expertise in developing a Middle Market vertical from inception through maturation, including market positioning, sales strategy, and client expansion.
• Extensive background in merchant acquiring, payments, or adjacent fintech solutions.
• Proven success leading enterprise sales teams and closing complex, multi-stakeholder deals.
• Strong financial acumen with experience managing revenue, forecasts, and performance metrics.

• Executive presence with the ability to engage C suite and senior client stakeholders.
• Experience operating in a matrixed, highly collaborative organization.
• Influence enterprise strategy, product direction, and commercialization execution.
• Build and scale a high-impact sales organization aligned to complex client needs.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex,…