Lead Generation Specialist

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior:
Respect, Grit, Collaboration, Stewardship, and Boldness.

Every month, hundreds of families start searching online for an affordable place to call home.
You’ll be the first person they talk to — and the reason they show up. If you love the rush of building a pipeline from nothing, turning a scroll into a phone number, and a phone number into a booked appointment, this role was built for you.

As our Lead Generation Specialist
, you won’t wait for leads to land in your inbox — you’ll go out and create them across Facebook Marketplace, ILS platforms, and social media, then work the phones and the DMs until a prospect is on the calendar. Once the appointment is booked and the handoff is clean, our Sales & Leasing Agents take it from there.

This is a fast-paced, metrics-driven role: success starts with consistently generating 500+ leads per month and converting them into appointments that actually show up.

Depending on inventory and lead volume, you may support one community or several, and work on site, remotely, or in a hybrid setup.

• Own lead generation across assigned communities, with an expectation of generating 500+ new leads per month
  .
• Develop and execute marketing efforts designed to consistently generate new prospect interest and inquiries.
• Post new and updated listings daily on Facebook Marketplace and all assigned ILS platforms.
• Proactively identify additional opportunities and marketing channels that can increase lead volume.
• Develop community-specific marketing campaigns based on available inventory, pricing, promotions, and local market conditions.
• Monitor marketing performance and adjust strategies, listings, messaging, and campaigns based on results.
• Maintain a consistent pipeline of new prospects across assigned communities.

• Coordinate with community managers and Sales & Leasing Agents to obtain current, high quality photos of available homes.
• Edit and prepare photos so each listing is market ready and consistent with Havenpark's presentation standards.
• Write clear, engaging listing copy and narratives designed to generate interest and inquiries.
• Keep listings accurate, compelling, and up to date as inventory, pricing, and promotions change.

• Monitor inbound inquiries across all channels and respond quickly to establish contact and keep prospects engaged.
• Answer prospective residents' questions about available homes, pricing, promotions, and communities.
• Obtain the prospect's phone number and email address, schedule the appointment, and pass the appointment and contact information to the Sales & Leasing Agent.
• Convert leads into scheduled showing appointments, with a target of setting appointments with approximately 50% of generated leads
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• Schedule appointments for the Sales & Leasing Agent to conduct showings and manage the sales or leasing process.
• Maintain a smooth, organized handoff so the Sales & Leasing Agent has the information and context needed for a successful appointment.
• Follow up appropriately with prospects who have not…