Security Officer - On Call; Caesars Forum LV

JOB SUMMARY

• The Security Officer’s main function is to provide a friendly and safe environment for our guests and team members while protecting company assets.
• Security Officers will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement.
• Security Officers will routinely patrol assigned areas while providing guest assistance, being alert for suspicious circumstances or individuals, possible theft, safety hazards or related concerns, medical emergencies, or damage to Caesars Entertainment properties. The Security Officer must know where all emergency equipment and exits are (fire extinguishers, emergency exit’s, etc.). Any incident which would warrant security intervention will be immediately relayed to Security Dispatch by the observing Officer.
  
  Regardless of where an Officer is assigned, the Security Officer should be prepared to respond to assist fellow Officer’s at any time.
• Security Officers will display a professional, courteous, and a respectful demeanor at all times.

The following qualifications will be required for the Security Officer.

• High school graduate or equivalent is required
• 1 to 2 years preferred prior security experience
• Prior experience is a position with direct guest contact is preferred.
• Ability to manage several tasks at once
• Must possess good oral and written communication skills along with a good working knowledge of basic computer programs
• Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver’s License.
• Must be able to work any day of the week and any shift

Security Officers are to attempt to provide protection from any element, factor, or situation, which may jeopardize the welfare, security, and integrity of team members, guests, their personal properties, and company assets. The Security Officer will have specific responsibilities to include, but not limited to the following areas and criteria:

• Every Security Officer will greet guests and fellow team members with a friendly and sincere welcome.
• Security Officers must continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.
• Security Officers will exercise good judgment in solving problems and display a realistic understanding of the issues before them. He or she must be able to facilitate resolution of customer complaints through personal action and coordination with other departments.
• The Security Officer acts as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.
• The Security Officer is to maintain a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
• The Security Officer is to provide assistance to civil and law enforcement authorities, including testimony in court and other administrative proceedings.
• Security Officers are to provide medical assistance, without hesitation, following proper procedures and techniques as a “First Responder” to persons in need, including “First Aid” and “CPR”, when necessary.
• The Security Officer will interview, investigate, and document all applicable incidents which require Security intervention in accordance with company and department policy.
• Enforce all company policies and procedures.
• The Security Officer will meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.
• The Security Officer will respond to areas of need when dispatched, in a timely manner.
• The Security Officer will conduct slot, pit poker, and other drops in compliance with Nevada Gaming law and departmental procedures.
• The Security Officer must be able to follow and comply with the departmental policy concerning the “Use of Force” with respect to the arrest and detention of individuals who violate laws and/or company policy.

• Neat, professional appearance with good personal hygiene.
• Set…