Security Officer

The Unarmed Security Officer plays a critical role in ensuring the safety and security of guests, staff, and property within the hotel premises. This position requires a strong commitment to maintaining a safe environment and providing excellent customer service. The Hotel Security Officer is responsible for patrolling designated areas, monitoring surveillance systems, responding to incidents, and enforcing hotel policies and procedures.

• High school diploma or equivalent; additional certification in security or law enforcement is preferred.
• Must be 21+ years of age, to obtain Gaming Registration and TAM card.
• Proven experience in a security-related role, preferably within the hospitality industry.
• Ability to remain calm and composed in high-pressure situations and make sound decisions.
• Physical fitness and the ability to stand, walk, and patrol for extended periods.
• Pre-employment requirements: drug test screening (hair and urine)

• Conduct regular patrols of the hotel premises, including guest floors, public areas, and back-of-house areas to maintain a visible presence and deter potential security threats.
• Respond to and investigate disturbances, complaints, and security-related incidents, such as thefts, accidents, or medical emergencies, ensuring appropriate actions are taken and necessary authorities are notified.
• Provide a welcoming and helpful presence to guests, ensuring their safety and addressing any security concerns or inquiries they may have.
• Prepare accurate incident reports, documenting all security-related activities, including observations, investigations, and interventions.