Security Officer II - Marquee Nightclub Las Vegas

Security Officer II

The Security Officer II provides security and protection for guests, employees, and the property. Maintains crowd control, prevents theft, and discourages altercations in a high-volume atmosphere. The Security Officer works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. The role sets the standard for venue security through on-the-job interaction and demonstration.

Essential functions of the position include, but are not limited to:

• Provides security and protection for our guests, employees, and company property
• Maintains up-to-date knowledge of "persons of interest" who may be denied entrance into our venue or past employees who have been 86'ed from the venue
• Maintains up-to-date knowledge of VIP customers/clients as well as hotel executives
• Informs management of any complaints, comments, or incidents
• Appears in the dress code for all shifts at your scheduled time
• Alerts and gets approval for any and all breaks, leave of rotation, or duties which you cannot perform at the time they were assigned to you
• Is attentive to all company-related events and upcoming venues and changes
• Keeps a proper and professional appearance and attitude
• Maintains and promotes a friendly atmosphere for customers and staff
• Complies with added hours or time frame after a scheduled shift as needed
• Circulates among guests and employees to preserve order and protect property
• Administers first aid and assists injured guests or employees
• Ensures that proper authorities are contacted
• Upholds law and order in the hotel in conjunction with local law enforcement
• Remains alert for any suspicious persons or activities
• Reports any safety hazards immediately to Maintenance and/or Management
• Answers all guest questions and furnishes detailed information on casino facilities, attractions, retail shops, and food and beverage locations
• Follows radio communication procedures and corresponding codes
• Reacts professionally and rationally in emergency and pressure situations
• Restrains intoxicated, disorderly, or insubordinate guests and alerts management immediately
• Follows the established procedures for escorting and assisting necessary employees to cash control
• Communicates professionally with all management
• Promotes and practices safety awareness and behavior, adhering to all safety standards
• Directs emergency vehicles when called upon
• Assists and/or completes additional tasks as assigned

Education/working knowledge:

• 2 years of security experience or 3 years of hospitality experience preferred
• Proof of eligibility to work in the United States
• Valid driver's license
• 21+ years of age
• Maintains a professional, neat, and well-groomed appearance adhering to company standards
• Possession of or the ability to possess all state required work cards for the position

Skills/physical demands/work environment/schedule:

• Ability to write, read, and verbally communicate
• Excellent written and verbal communication skills required
• Ability to keep an open and objective view
• Ability to maintain composure and stay focused
• Must have strong problem-solving skills
• Ability to write reports, business correspondence, and procedure manuals
• Ability to work under pressure
• Must have good positive energy throughout the day
• Must be able to read and print legibly
• Must be able to sit and/or stand for extended periods of time
• Must be observant and quick to respond to various situations
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Small to medium office environment
• Office, casino, nightclub, bar, lounge, and/or restaurant working environment
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain a high level of confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment