Armed Assistant Security Account Manager - Trauma Hospital

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Veterans Encouraged! Career Advancement Opportunities.

Pay rate $53,000 yearly

• Under the direction of the Account Manager, assist with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assign work tasks to Security Professionals and direct their work throughout the day.
• Act as the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals regarding performance, operations, and department needs. Supervise, motivate, coach and train. Evaluate work performance and make recommendations regarding assignments.
• Ensure Post Order manual and all other post and training information is properly maintained and updated, and that the post is properly maintained, cleaned and organized.
• Assist the Account Manager in conducting interviews and evaluating new employees. Conduct on‑job training, in coordination with Shift Supervisors, of new employees assigned to the post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs.
• Oversee all reports, logs and pass‑downs generated by and for the Security Department. Distribute communications and other information to Security Professionals at post as directed.
• Manage and supervise all sub‑units within the Security Department, such as fire control room, command center, and loading docks as applicable to the job site. Generate work orders and attached paperwork for extra security coverage requests.
• Respond to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to the Account Manager or Field Supervisor as appropriate. May write a report of the situation or assist with an investigation, as directed.
• Make recommendations for counseling and/or disciplinary action, including termination. May administer counseling or disciplinary actions under the specific direction of the Account Manager, with prior approval from Branch/Corporate HR management.
• Respond to client or site emergencies as they arise, ensuring appropriate communication to the Account Manager, Field Supervisor, Branch and/or Regional Manager. Maintain positive client/security relationships through frequent tenant/client contact and support.
• Occasionally perform Security Professional type job duties on an as‑needed basis by standing post, but under no circumstances exceed more than 50% of time in any given workweek.

• Minimum high school diploma or equivalent.
• Minimum three (3) to five (5) years of professional‑level experience required. Prior experience in the security industry, law enforcement and/or military required.
• Must possess a valid state Guard License, or have applied and subsequently been issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post‑offer/pre‑employment drug/alcohol test. As a condition of continued employment, employee must maintain current active status of Guard License at all times and carry the license at all times while on duty.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than one accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company…