Club Security Officer

Position Overview

The Security Officer position is often the first and last point of contact for all guests, vendors, and Team Members at Fontainebleau Las Vegas. Because of this, it is important that Security Officers are always professional, courteous yet firm, and dressed appropriately for the role. While this position ensures the safety of everyone on property at Fontainebleau Las Vegas, Security Officers are seen as a beacon of assistance to all.

If you need help of any kind, a Security Officer can point you in the right direction.

• Provide excellent guest service; assist guests by giving directions and answering questions in a friendly and courteous manner
• Follow policies and procedures
• Patrol the casino, hotel, and surrounding assets as needed
• Monitor and observe the casino, parking lot, and garage for disturbances, crimes, fire hazards, and undesirable persons and report these issues to Security supervision
• Provide escorts and transports of all types, including Members with monies
• Operate security dispatch as needed
• Monitor cameras and alarms
• Write detailed incident reports
• Check bags and vehicles
• Perform screening and access control
• Act as a first responder during emergency situations, assist injured guests, and apply first aid and/or CPR as necessary until professional help arrives
• Provide medical assistance
• Check the identification of guests to ensure that only those 21 years of age and older are allowed in gaming areas
• Control and direct traffic as needed
• Maintain confidentiality
• Attend Company training
• Address and report suspicious activity or other concerns
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

• At least one year of law enforcement, military, or EMT experience highly preferred
• Proven ability to maintain the confidentiality of the material being handled
• Literacy and fluency in English
• Must have a valid Drivers’ License and clean driving record
• Have current CPR certification or be able to obtain certification within 90 days of the hire date
• Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options
• Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs
• Previous guest service experience
• Computer literacy required
• Report writing skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Ability to complete defensive tactics & handcuffing certification
• Must be willing and able to work a flexible schedule to include nights, weekends, and holidays
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES:

This position does not have supervisory responsibilities.

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company.

By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to apply commonsense understanding to carry out…