Community Service Officer, University Police Department

Job Description

University Police Department (UPD), Southern Command invites applications for Community Service Officers (CSO) (Classification - Security Officer, Title Series - 11.260). This position may be assigned to any campus under UPD, Southern Command, including the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas. Under direction of the Community Service Supervisor, the CSO will perform a variety of security‑related tasks for the NSHE campuses.

Questions? Please contact police recruitment.

CSO responsibilities will include but are not limited to providing security for State buildings and grounds; providing protective services to buildings and occupants; enforcing applicable laws, rules, regulations, and policies; maintaining security of assigned buildings or facilities and surrounding property by conducting visual surveillance through camera monitors or direct observation; monitoring State/NSHE property, displays, and individuals entering and leaving buildings and taking appropriate action according to department policy;

patrolling buildings and grounds; checking windows, locks, doors, and security systems for damage or possible breach; following established procedures and guidelines when violations occur; and performing other general duties as assigned.

• Maintains constant radio communication; continuously monitors radio traffic for pertinent information and responds to all calls addressed to them.
• Ability to work alone, without direct supervision.
• Stand unassisted for long periods of time.
• Assist in giving medical attention to those that require it (Certified in CPR, defibrillator, and first aid).
• Notify UPD of all emergency situations including fire alarms, fights, disturbances, medical emergencies, etc.
• Relay knowledge of emergency situations to responding police units.
• Provide walking safety escorts as directed or requested.
• Assist with unlocks for students or employees that are locked out of a space for which they are authorized access.
• Collect found property and properly secure or release it.
• Provide assistance to other campus departments (e.g., Special Events, vendor access to facilities, etc.).
• Complete walking foot patrol of buildings and grounds, checking for safety and security concerns.
• Submit work orders for issues observed that need repair (e.g., lights that are out, damaged property, etc.).
• Assist with checks of emergency call boxes.
• Assist with "jump starts" for disabled vehicles.
• Respond to other non-confrontational calls for service as directed.
• Engage with community members and participate in community outreach events.
• Observe, report and check on the welfare of individuals.
• Complete information reports for property intake, or for incidents as requested.
• Immediately report any injury sustained while on duty.
• Perform other duties as assigned by a supervisor or superior officers.

Graduation from high school or equivalent education and two years of experience in public contact work which included applying and implementing rules, regulations, or established policies. (See Special Requirements.)

• Pursuant to NRS 284.4066, all positions in this series have been identified as affecting public safety. Persons offered employment must submit to a pre‑employment screening for controlled substances.
• Some positions require working on evening, weekends, and/or holidays.
• A valid driver’s license is required at time of appointment and as a condition of continuing employment.
• Some positions require certification in CPR at time of appointment and as a condition of continuing employment.
• Some positions require first aid certification at time of appointment and as a condition of continuing employment.

• Strong customer service orientation.
• Excellent management and organizational skills.
• Excellent communication skills.
• Ability to multi‑task, problem‑solve, and maintain confidentiality.

• This position requires that a criminal background check be conducted on the candidate(s) selected for hire.
• As part of the hiring process, applicants for positions in the…