Retail Security Supervisor - Blue Diamond - PT

• Location 3725 Blue Diamond RD,Las Vegas, NV, 89139,United States
• Base Pay $18.00 / Hour
• Job Category Supervisor
• Employee Type Part Time

Description

Department: Retail

FLSAStatus: Non-Exempt

Reports To: General Manager

Provides shift-level guidance,coordination,andoversightofassignedsecuritydutiesandprocedures.

Thisrolesupportsoperationalexecutionandadherencetosecurityprotocolsbutdoesnotincludedirectauthorityoverhiring,termination,compensation,orformaldisciplinaryactions.

Dual Reporting Clarification : Thisroleoperatesunderdualreportingrelationships,receivingdirectionfrom

Retail Operationsleadershipand Security /Risk Management leadership.

• Primary Operational Reporting : Reports directly to the General Manager at the assigned retail location for day-to-day operations, scheduling, and store-level priorities.
• Organizational Retail Reporting Line : Assistant Manager >
  General Manager >
  Field Operations Manager >
  Regional Director of Retail >
  Vice President of Growth
• Security Program(Dotted
  - Line)
  Reporting: Reports to the Security Manager for all security-specific programs, policies, procedures, standards, training, and operational security needs.
• Organizational Security Reporting Line : Security Manager >
  Director of Risk Management

The Retail Security Supervisor supports retail operations by serving in a dual-function role that combines reception and security responsibilities within the licensed retail facility. This position is responsible for maintaining a safe and secure environment for employees, customers, patients, and visitors; assessing and de-escalating situations; responding to workplace injuries and security incidents; and supporting regulatory compliance within retail operations.

• Serve as the primary reception point for customers, patients, and visitors, including greeting individuals, answering phones, and providing authorized information in a professional manner.
• Conductcustomerintakeproceduresbyverifyingagethroughscanningvalididentificationanddirectingcustomersthroughinitialpurchasingsteps.
• Enforcefacilityaccessrules,includingdenyingentryorrequestingindividualsleavethepremiseswhenrequiredbypolicy.
• Perform routine and periodic checks of electronic security systems, including alarms, cameras, and access control systems, to ensure proper operation.
• Assess developing situations and engage with customers, patients, or employees to deescalate conflicts, disturbances, or disruptive behavior in a calm and professional manner.
• Respondtoalarms,disturbances,injuries,accidents,security incidents,andemergencysituations.
• Leadinitialresponsetoworkplaceinjuries,including providing
  
  First
  
  AidandAEDsupportandassistingwithincidentdocumentationandfollow-up reporting.
• Initiate,document,andmaintainaccurateincidentreports,witness statements,andsecurityrecordsrelatedtosafety,security,orcomplianceevents.
• Coordinatewithemergencyservicesorlawenforcementwhenescalationisrequired.
• Protectcompanyassetsfromtheft,diversion,assault,fire,andothersafetyorsecurityrisks.
• Communicatesecurityconcerns,incidents,andongoingissuesduringshifttransitionstoensurecontinuityofcoverage.
• Maintaincustomerandpatientconfidentialityinaccordancewithapplicableprivacyandsecurityrequirements.
• Applycompanysecurityandsafetyprotocolsconsistentlyindailyoperations.
• Report customer,patient,oremployeeissuestosupervisorystaffandassistwithinvestigationandresolutionasappropriate.
• Maintain open,professionalcommunicationwithmanagement,security personnel,andretailstaff.
• Support retail,security,andoperationsleadershiptoensuresafeandsecurestoreoperations.
• Performotherdutiesasassigned.

All security, reception, surveillance, incident response, and customer interaction activities are performed in accordance with company procedures and regulatory expectations.

• Conflict resolution and effective de-escalation of customer, patient, or employee situations
• Customerandpatientserviceexcellencedemonstratedthroughprofessionalinteractions
• Incidentresponseandemergencypreparedness,includingtimelyandappropriateescalation
• Regulatoryandcomplianceawarenesswithconsistentadherencetosecurityprotocols
• Pr…