Security Officer

Description Security Officer

Category: Security

Status: Non-Exempt

Reports To: Corporate Manager of Security and Corporate Director of Security

Responsible for patrolling assigned area to ensure the safety and protection of guests, employees and company property.

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Paid time off
• Voluntary life insurance
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)

In-person in Las Vegas, NV, 89109:
Reliably commute or plan to relocate before starting work (required).

• Patrols assigned areas and provides assistance to guests and team members as needed.
• Examines doors, windows, gates, and other access points to ensure they are secure.
• Enforces company policies related to guest and team member conduct on property.
• Documents policy infractions and notifies management as appropriate.
• Monitors for and reports irregularities such as fire hazards, unsecured doors, or suspicious activity.
• Responds to emergencies including fire, injuries, and property damage; investigates incidents and completes detailed reports. May assist with facility evacuation during serious emergencies.
• Observes departing team members to help prevent theft of company property.
• Escorts team members during pit drops, slot drops, jackpot verifications, fill verifications, and pit fills/credits.
• Transports chips, currency, coin, and tokens to requested tables or booths.
• Accepts, logs, and stores all lost and found items.
• Apprehends individuals engaged in criminal activity when appropriate, detains them for law enforcement, and provides court testimony as needed.
• Enforces state gaming laws and regulations, including identifying and removing underage persons from the casino floor.
• Responds to verbal and/or physical altercations and applies appropriate measures to de-escalate and resolve situations. Uses the minimum necessary force when restraint is required.
• Initiates formal evictions of disorderly individuals when directed by a supervisor.
• Responds to medical emergencies and provides first-responder level aid in accordance with company policy and the officer's certification level.
• Stands post outdoors in 30-minute rotations to direct traffic, 365 days a year.
• Performs other duties as assigned.

• Must be at least 21 years of age or older.
• High school diploma or general education degree (GED) required.
• At least 6 months of experience or training as a security officer and/or a similar role.
• Ability to read and interpret documents such as safety rules, operating procedures, and policy manuals.
• Ability to write routine reports and effectively communicate with guests, team members, and groups.
• Basic math skills, including the ability to add, subtract, multiply, and divide in all units of measure.
• Strong problem-solving skills, with the ability to interpret and follow written, oral, diagrammatic, or schedule-based instructions.
• Must be able to address practical problems and adapt to situations where limited standardization exists.
• Must be able to obtain and maintain a valid Nevada Gaming Registration and Alcohol Awareness Card.
• Team members designated as Emergency Medical Technicians (EMTs) must possess valid certification from the State of Nevada.

• Regularly required to stand and walk; use hands to handle objects, tools or controls.
• Lift and/or move objects weighing at least 25 pounds.
• Team Member may also become involved in physical altercations requiring the use of force to overcome and restrain disorderly persons.
• The noise level in the work environment is usually moderate.
• Occasionally exposed to outside weather conditions.

This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

• Service
  - Personalized, warm, and consistent exceptional customer service.
• Value
  - Committed to deliver quality products for affordable prices.
• Growth
  - Promote personal development and professional growth for all team members.
• Family
  - Foster a family-like environment with guests and team members alike.
• Passion
  - Work with passion and enthusiasm every day.

About the Organization Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies,…