Broadband Technician; Copper

Key Responsibilities

• Install and activate high-speed internet and voice services over copper infrastructure
• Perform troubleshooting, maintenance, and repair of broadband lines and equipment
• Run, terminate, and test copper cabling (inside and outside the home)
• Install network interface devices (NIDs), modems, and related equipment
• Diagnose service issues using testing tools and resolve connectivity problems
• Educate customers on service usage and basic troubleshooting
• Maintain accurate job documentation and service records
• Follow all safety protocols and company procedures

• Experience in telecommunications, broadband, or copper line installation preferred
• Strong understanding of copper wiring, DSL, or voice services (a plus, not required)
• Ability to work in confined spaces, at heights, and in various weather conditions
• Strong problem‑solving and customer service skills
• Must have own vehicle and tools required to perform installations
• Valid driver’s license and clean driving record

• Paid training provided for qualified candidates
• Ongoing technical development and support
• Opportunity to grow within the company

• Combination of indoor (residential homes) and outdoor field work
• Physical work including lifting, climbing ladders, and working in tight spaces
• Customer‑facing role requiring professionalism and communication

• Competitive compensation
• Training and career growth opportunities
• Work with a leading telecommunications provider

ITC Service Group (“ITC”), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.