Field Service Engineer - Las Vegas

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start‑up, testing and operations. This role involves commissioning, maintenance and emergency support for power electronics at customer sites, primarily in the Las Vegas, Nevada region.

• Conduct commissioning‑focused design reviews, prepare test procedures and reports, and oversee on‑site testing.
• Perform preventive maintenance, emergency response, equipment start‑up and field modifications.
• Coordinate with technical support to resolve maintenance or operational issues.
• Assist in developing Methods of Procedures (MOPs).
• Report to a supervisor any unusual issues or developments.
• Train periodically at company headquarters on testing equipment and rebuilding systems.
• Complete Field Service Reports promptly and provide proactive recommendations to clients.
• Be based from home; travel primarily within Las Vegas, Nevada and occasionally nationwide (excluding emergencies).
• Be willing to work nights, weekends and be on‑call when needed.

• Minimum of 3–5 years’ experience; preferred 10+ years of relevant experience.
• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers’ specifications.
• Physically capable of bending and lifting up to 100 lbs as required.
• Basic knowledge of computer hardware and software.
• Prior experience with third‑party UPS service providers is a plus.
• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• Must have a clean driving record.

Candidate preferred to live in the Las Vegas, Nevada area.

• Competitive salary with full benefits package.
• 401(k) with company matching.
• Company vehicle.
• Comprehensive health, dental and vision insurance (Life Insurance, Short‑Term & Long‑Term Disability).

This role offers stability, growth opportunities and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission‑critical facilities.