Senior Plumbing Technician

Job Summary

The Senior Plumbing Technician / Drain Technician is responsible for meeting with customers to identify and diagnose specific drain/sewer piping concerns, getting the line(s) flowing and advising customers on next steps to include a Camera Technician and a camera main inspection. Drain Technicians produce quality, on-time inspections and clearing installation of plumbing related jobs to meet the requirements of our customer agreement and in accordance with local plumbing codes.

• Safety of self as well as safety of employer vehicles, equipment, and customer homes.
• Works independently with little supervision in the completion of assignments
• Performs drain clearing at customer homes and provides overall assessment of known systems
• Provides guidance tohomeownerson next steps in the process to permanently repair sewer lines
• Works efficiently and keeps job areas clean and organized.
• Works closely with Camera Technician, Dispatch andSewer
  
  Supervisor in providing customer solutions.
• Properly represents the company when in the public and demonstrates company ethics.
• Establishes and maintains customer oriented focus.
• Communicates politely and effectively with, and in front of, customers.
• Works as part of a teamwith managers and other departments.
• Participate and attend department meetings.
• Demonstrates knowledge of sewersystems,repair and installation using standard tools, machinery, and equipment.
• Demonstrates writing skills with a focus on technical accuracy, writing quality and clarity are also required.
• Uses,appliesand monitorsappropriate safety practices and procedure sand reports violations toSewer Supervisor

• Thorough knowledge of allsewer systems
• Ability towork independently and manage time efficiently
• Strong communication skills, verbal and written
• Able to assist in evaluating assigned install team personnel on job performance and providefieldcoaching and as necessary.
• Follows anddemonstratescompanypolicieswith team members
• Diagnostic and analytical skills
• Workswell under pressure
• Demonstrates effective communication skills with customers,install team members,dispatch,and management

• Competitive pay.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Life insurance.
• Ongoing training and career advancement.
• Company vehicle (for qualifying positions).

$150,000 — $250,000 USD

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.