Maintenance Technician - Turnover Team

SERVICE TECHNICIAN I - TURNOVER & MAKE READY National Horizon Real Estate Services, LLC

Location: Las Vegas, Nevada
Employment Type: Full-Time | Non-Exempt | On-Site
Community Size: 200+ Apartment Homes
Department: Property Operations / Service
Software: Entrata experience preferred; training provided
Benefits: Medical, dental, vision insurance, paid time off, and additional benefits subject to eligibility and company policy

National Horizon Real Estate Services, LLC is a full-service real estate management firm specializing in multifamily housing and commercial real estate operations. We provide customized management solutions designed to strengthen asset performance, improve operational efficiency, preserve property value, and deliver a high-quality resident experience.

Our approach combines experienced leadership, operational discipline, technology, responsive service, and hands-on property management. We are committed to maintaining communities that reflect strong standards of quality, safety, professionalism, and care.

National Horizon Real Estate Services is seeking a dependable and detail-oriented Service Technician I - Turnover & Make Ready to support a 200+ unit multifamily community in Las Vegas, Nevada.

The Service Technician I is primarily responsible for preparing vacant apartment homes for new residents. This position performs make-ready repairs, punch-list items, minor maintenance, fixture replacement, drywall and paint touch-up, appliance preparation, safety inspections, and final unit detailing to ensure apartments meet company standards prior to move-in.

The successful candidate will demonstrate strong attention to detail, reliability, quality workmanship, and the ability to complete assigned tasks within established turnover schedules.

This position works under the direction of the Service Director or designated property leadership and collaborates closely with the maintenance, leasing, and management teams to support timely apartment readiness.

• Complete assigned vacant apartment turns in accordance with established schedules and company standards.
• Review make-ready scopes, inspection reports, and punch lists prior to beginning work.
• Inspect vacant apartment homes for visible maintenance, safety, cosmetic, and operational deficiencies.
• Complete minor repairs and replacements involving fixtures, hardware, blinds, doors, shelving, screens, locks, switches, outlets, plumbing fixtures, and other apartment components within the employee’s training and authorization.
• Perform drywall patching, caulking, touch-up painting, surface preparation, and other routine cosmetic repairs.
• Inspect and prepare appliances for proper operation, cleanliness, installation, and appearance.
• Replace HVAC filters, smoke alarm batteries, light bulbs, air registers, and similar routine turn components as assigned.
• Verify that doors, windows, locks, cabinets, fixtures, plumbing components, electrical devices, appliances, and other apartment features are operating properly.
• Identify repairs requiring additional technical expertise, vendor support, certification, or senior-level assistance and promptly report those needs.
• Complete final punch-list corrections prior to apartment release.

• Maintain consistent workmanship and quality standards across all assigned apartment homes.
• Review completed work prior to final inspection.
• Correct deficiencies identified during quality-control or management inspections.
• Protect flooring, countertops, cabinets, appliances, fixtures, and other existing finishes while completing work.
• Remove maintenance materials, tools, packaging, and repair-related debris from completed apartments.
• Ensure vacant apartment homes are secured when work is completed or temporarily suspended.
• Communicate promptly regarding delays, material shortages, vendor needs, or conditions that may affect scheduled completion dates.
• Maintain accurate information regarding apartment readiness and outstanding work.

While the primary focus of this position is apartment turnover and make-ready work, the Service Technician I may also:

• Assist with resident service requests based on training, experience, workload, and property needs.
• Perform basic plumbing, electrical, carpentry, appliance, hardware, and general maintenance repairs within demonstrated competency.
• Assist senior service team members with larger repairs and maintenance projects.
• Support preventive maintenance programs and inspections.
• Assist with common-area, amenity, building, grounds, and property-condition repairs.
• Receive, organize, and maintain maintenance supplies, parts, tools, and materials.
• Support property inspections and correction of identified deficiencies.

• Follow company safety procedures and applicable workplace safety requirements.
• Use tools, ladders, equipment, chemicals, personal protective…