Technical Maintenance Trainer

Technical Maintenance Trainer (Multifamily)

Location: Las Vegas, NV (Onsite)

Reports to: Operations Training Manager

Salary Range: $62,000 - $80,000 per year

Travel: Approximately 30% (California and Texas)

Employment Type: Full-Time, Exempt

Established in 1977, Westland Real Estate Group is a privately owned property management company that proudly manages and owns its own real estate portfolio. Our diverse portfolio includes both commercial and residential properties, with over 30,000 residential units spread throughout Southern California, Las Vegas, NV, Fort Worth, TX, and San Antonio, TX.

Headquartered in Long Beach, CA, Westland believes in continually growing and expanding the Westland family while providing high-quality service and making a positive impact on each community we serve. Our core company values are Family, Opportunity, Commitment, and Results. Come and join the Westland team where growth is key!

Are you a master Maintenance Technician ready to step off the day-to-day tools and train the next generation? As our Technical Maintenance Trainer, you will step into a dynamic hybrid role that bridges corporate strategy with hands‑on field execution. You will balance dedicated desk time for conducting needs assessments and designing training materials with frequent work side‑by‑side with our service teams across the Las Vegas area, as well as additional travel across our California and Texas regions, as needed.

In this hands‑on role, you will lead practical, unit-level training in HVAC, plumbing, electrical, and appliance repair. You’ll serve as a mentor, help technicians earn industry certifications, and build clear, step‑by‑step SOPs that make daily maintenance tasks faster and easier for field teams.

• Teach hands‑on skills in HVAC, plumbing, electrical, and appliance repair to our field teams in alignment with industry requirements, safety standards, and Westland’s organizational processes.
• Lead training sessions in person in a classroom setting, virtually, hands‑on, side‑by‑side technical training sessions at apartment communities to sharpen technicians' diagnostic and repair skills.
• Bilingual Instruction:
  Deliver clear, engaging instruction in both English and Spanish to ensure full team alignment.
• SOP & Checklist Creation:
  Translate complex technical manuals into easy, step‑by‑step Standard Operating Procedures (SOPs) and quick‑reference checklists for turn/make‑ready and routine service requests.
• Certification
  
  Coaching:
  
  Prepare technicians for industry credentials and serve as an internal proctor for EPA Universal and CAMT certifications.
• Train‑the‑Trainer:
  Mentor senior maintenance supervisors and lead technicians so they can effectively coach their own site teams.
• Performance Support:
  Identify technical skill gaps across regional properties and provide targeted remediation to improve Make‑Ready efficiency and Service Response times.
• Assesses opportunities for learning programs for continued improvement, set goals, and establishes metrics for success.
• Establishes and maintains solid working rapport with business unit leaders.
• Stays current on industry and company standards.
• Performs administrative activities related to the Learning and Development function.

Essential Basic Skills and Requirement

• 5+ years of hands‑on, expert‑level experience diagnosing and repairing 410A/R22 HVAC systems, electrical panels, and common appliances (GE, Hotpoint, etc.).
• Ability to train others in areas such as product expertise in HVAC, electrical, plumbing, and other facets of property management maintenance.

• Prior experience mentoring, leading field crews, or delivering adult trade instruction.
• Industry…