Operation Case Manager

The Just One Project's mission is to increase access to food, resources, and supportive services to build a stronger, healthier, and more connected community. The Just One Project has a culture of attracting the most passionate and talented people to represent The Just One Project by reinforcing strong values, work-life balance, and diversity. We know that our company culture ultimately affects client experience.

Every program is designed with our clients in mind; we are "client-centric."

Everything we do is guided by our core values:
Respect, Integrity, Innovation, and Compassion, and by our Gold Standard of service. We believe every person we serve deserves to be treated with the same care, dignity, and respect as you'd want for your own family.

We're looking for someone who doesn't just agree with these values, but brings them into every client interaction, partnership, home visit, and conversation.

As an Operation Home Case Manager, you'll work directly with individuals and families experiencing homelessness, chronic housing instability, and other barriers to stable housing. Your role goes beyond helping someone find a place to live - you'll walk alongside clients as they work toward maintaining housing, increasing stability, building independence, and creating a path toward long-term self-sufficiency.

You’ll manage a caseload of approximately 20-25 clients, developing individualized plans based on each household’s unique needs and goals. You’ll connect clients with community resources, advocate for benefits and supportive services, help navigate housing searches, collaborate with landlords and community partners, and provide ongoing support once housing is secured.

This is a relationship-driven role for someone who can balance compassion with accountability. You’ll celebrate progress with your clients while also helping them navigate setbacks, overcome barriers, develop practical life skills, and stay focused on the goals they’ve created for themselves.

Not every day will look the same. You may spend part of your day completing case notes and coordinating services, then head into the community for a home visit, connect with a landlord, collaborate with another provider, or help a client navigate an unexpected crisis.

If you’re passionate about helping people build lasting stability and want to see the direct impact of your work throughout the Southern Nevada community, this may be the role for you.

• Manage a caseload of approximately 20-25 individuals and families, depending on program assignment
• Help clients secure and maintain stable housing while connecting them with supportive services and community resources
• Conduct comprehensive assessments to understand each client’s strengths, needs, goals, and barriers to long‑term stability
• Partner with clients to develop individualized action plans focused on housing, health, income, financial stability, and other essential needs
• Advocate for clients as they navigate benefits, entitlements, supportive services, and community resources
• Support clients through housing searches and help identify safe and affordable housing options
• Serve as a liaison between clients and landlords and assist with lease agreements, utility arrangements, and housing‑related concerns
• Conduct monthly home visits and case reviews to monitor progress, identify emerging needs, and support continued housing stability
• Provide immediate support during client crises, including safety planning and connections to emergency services when necessary
• Help clients strengthen financial independence through budgeting, saving, debt management, and financial literacy
• Collaborate with workforce, SOAR, nutrition education, housing, and other supportive service…