Freight Coordinator

Freight Forwarding Operations Coordinator (High-Growth Role)

Our client is scaling fast—and they need a sharp, seasoned Freight Forwarding Operations Coordinator who thrives in a busy, customer-facing environment.

If you’re the kind of person who can juggle shipment creation, track freight like a hawk, solve problems before they snowball, and still keep customers confidently in the loop—this is your lane.

This role is data entry, operations, and customer service heavy
, with lots of moving parts and real ownership. You’ll be at the center of the action, keeping freight flowing smoothly and helping drive profitable, efficient operations.

• Data entry for creation of shipments
• Tracking and tracing throughout the shipment’s lifecycle
• Resolve daily issues like shipment delays or billing to maintain seamless operations
• Quoting, routing, and negotiating carrier rates
• Setting profitable customer sell rates
• Emailing customer daily shipment statuses
• Gathering billing charges and invoicing customers

• Experience with utilizing customer TMS (SAP experience preferred)
• Email management; proficiency in OUTLOOK
• Must possess experience in Microsoft oƯice
• Minimum of 3-5 years in Freight Forwarding customer facing operations
• 3-5 years expertise in booking freight (routing, line hauls, courier, etc.)
• Problem solving and strong trouble shooting mindset
• Strong operational background
• Project management (non construction) and/or Account Management experience
• Able to work overtime and weekends if needed

Compensation is thoughtfully determined based on a variety of factors, including your background, skills, and experience, ensuring fairness and competitiveness.

$22.00 - $28.00 per hour (depending on experience)

Expected

Hours:

40 hours per week

Job Type:
Full-time

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

If you’re ready for a high-growth operations role where your speed, accuracy, and customer instincts actually matter—this is your chance to step into a team that’s building momentum and needs strong operators to keep the freight moving.