Breakdown Specialist ( Automotive Fleet Clients Solutions Delivery

Fleet service maintenance keeps the world moving. We're recruiting a Breakdown Specialist to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.

If you're ready to ensure vehicles are road-ready and drivers are supported, let's talk!

Here's a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.

You'll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:

• Assess and assign all open events.
• Verify proper authorization has been obtained to dispatch the event.
• Assign the appropriate and nearest service provider to make requested repairs.
• Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
• Inform supervisor on duty of any delays with the service provider's estimated time of arrival or problems with repairs.
• Address problems and customer inquiries as they arise.

You are a proactive problem solver who is eager to grow their career in the automotive industry. Here's what else you bring to the table:

• High School Diploma/GED and 3 years' experience in a related field (Dispatching for breakdown and/or tire on medium to heavy duty vehicles, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED; or 5 years' experience in a related field.
• A strong knowledge of medium to heavy duty vehicle dispatching and multitasking.

• Degree in related discipline or industry experience

• Class start date:
  April 6, 2026
• Training schedule:
  Monday - Friday, 8:00 am - 5:00 pm ET
• Available work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift

Help us keep the wheels turning and the engines humming. Join Cox today!

USD 18.17 - 27.31 per hour

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Final date to receive applications: 02/20/2026