Airport Operations Agent

Take a huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries across five continents. A career with us opens up opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering world‑class service.

WFS provides a full‑service capability that includes aviation cargo, airline passenger, and aviation ramp services. Our team of professionals is highly trained, skilled, and confident airport service specialists who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols.

Additional tasks may include customer billing and responding to special requests such as wheelchair assistance.

Employment Status:
Part‑Time (With opportunity to pick up more hours)
Compensation Rate: $18.00 per hour.
Required Language:
Must be fluent in both Spanish and English.
City & Airport:
Las Vegas, NV – Harry Reid International Airport.

• Monitor inbound and outbound flight activity, including computer data input and manual revisions
• Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
• Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
• Manage gate control and assign gates for charter flights
• Notify Sky Caps for requests such as wheelchairs
• Prepare and collect data via two‑way radios and other means
• Update schedules as needed to meet aircraft requirements
• Maintain records of aircraft, flights serviced, and services performed
• Monitor computers, phone calls, and surveillance cameras
• Complete customer billing documents when necessary
• Comply with WFS site security procedures for warehouse and other operations
• Observe WFS staff, security contractors, and visitors’ activities
• Report any security breaches, suspicious activity, or non‑compliance with the site security plan to management or through the WFS whistle blower program

• HS Diploma, GED or Equivalent
• Above average interpersonal and communication skills
• Must be able to work under pressure
• Must be able to work alone and use independent judgement
• Capable of handling multiple tasks simultaneously
• Ability to read, write, fluently speak and understand the English language

• Must be able to concentrate on detail
• Ability to learn PC applications and apply knowledge
• Write legibly to complete forms and paperwork as required
• Familiarity with personal computer software helpful
• Reports to work on a regular and timely basis

• Ability to lift up to 35 lbs.
• Ability to sit for prolonged period
• Ability to stand and walk for long periods of time
• Ability to work in stressful working conditions and under pressure
• Ability to work in seasonal and adverse weather conditions for extended periods of time
• Ability to work rotating shift including weekends (Friday, Saturday and Sunday), holidays and days off

• Access your pay when you need it through Daily Pay app
• On the spot awards offered through the Awardco Platform including gift cards and more
• Medical care options for both full and part‑time employees
• Travel discounts, pet insurance, discount shopping and more
• Wellness programs offered to all employees
• 401(k) program offered
• Opportunity for internal mobility and transfers available

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.