Operation Services Concierge in Las Vegas, Nevada

Operation Services Concierge

This Is How We Fly

At JSX, we're not just a lifestyle carrier we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

About the Role:

As an Operation Service Concierge (OSC), you are at the heart of the airport experience playing a vital role in ensuring aircraft are handled with care, precision, and a focus on safety. From guiding aircraft into the gate to loading baggage and supporting international procedures, your attention to detail helps create a seamless, on-time operation. You’ll also play a key part in maintaining aircraft cleanliness, servicing lavatories, restocking essential items, and jumping in wherever needed to keep things running smoothly.

A Day in the Life:

As an OSC, your day begins with energy and precision. Your contributions directly support flight schedules and enhance the travel experience. You’ll:

• Marshal aircraft and wing walk with confidence and vigilance to ensure safe ground movement.
• Position and reposition aircraft to maximize operational efficiency and ramp utilization.
• Handle baggage and freight with care, ensuring timely loading, unloading, sorting, and delivery, always prioritizing our Customers’ needs.
• Support international operations by ensuring all Customs protocols are properly followed and documented.
• Contribute to ramp safety with routine FOD (Foreign Object Debris) walks, keeping our work environment clean and hazard-free.
• Pitch in wherever needed cleaning aircraft, restocking supplies, and assisting with Customer experience touchpoints.

Why You’ll Love This Role:

• Be Part of a Team That Values You:
  Join a tight-knit Crew committed to excellence and mutual support.
• No Two Days Are the Same:
  With rotating posts and a variety of responsibilities, you’ll enjoy a fast-paced, engaging work environment.
• Make a Meaningful Impact:
  You’ll be part of the Customer journey from start to finish, helping create memorable travel experiences.
• Opportunities to Grow:
  Build your skills and gain exposure to different areas of airport operations.

What Makes a Successful Operation Service Concierge?

We’re looking for someone who is:

• Safety-Oriented:
  You instinctively prioritize safety in every action and hold yourself and others accountable to the highest safety standards.
• Adaptable:
  You thrive in dynamic environments, adjusting quickly to changing priorities, weather, and operational needs.
• Communicative:
  You share information clearly and confidently across teams, helping to build trust and streamline operations.
• Organized:
  You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
• Proactive:
  You anticipate needs, take initiative, and solve problems before they arise.
• Entrepreneurial Spirit:
  You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.

Required Experience:

• High school diploma/GED
• Ability to occasionally lift 75+ pounds
• Ability to drive and operate ground equipment i.e. LEKTRO/aircraft tug, belt loaders, baggage carts, etc.
• Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
• Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
• Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.

Preferred Experience:

• 2+ years of ramp experience

Skills, Licenses, &

Certifications:

• Current and valid Drivers license required.

Pay & Perks:

• Health Benefits:
  
  New Crew member's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits:
  Enjoy free non-revenue standby travel on JSX, plus deeply discounted…