Specialist, DOT Compliance

Summary

This position is responsible for providing ongoing support to the Department of Transportation (Use the "Apply for this Job" box below). Manager as it relates to the proper handling of DOT cases/inquiries.

No

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

High School Diploma/GED. College Degree preferred.

Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry.

• Excellent reading and writing skills
• Must be at least 18 years of age
• Must possess a valid driver’s license
• Able to attend required training
• Computer proficient; MS Office products
• Proper telephone etiquette
• Schedule flexibility; able to work any day as business demands to ensure regulatory compliance
• Ability to read, write, and speak English to receive and understand instructions, directives, and ensure safety, as well as interact with customers.

• Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response.
• Draft written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance.
• Record, track and assess DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance.
• Provide ongoing support to the Manager of DOT Compliance.
• Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues.
• Provide support for schedule change functions.
• Assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquiries and continued process improvements.
• Other duties as assigned.

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Office – May be required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, keyboard, printer, and phone.

May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time.

Some travel may be a requirement of the role.

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

$45,000 - $60,000 a year

• Profit Sharing
• Medical/Dental/Vision/Life/Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Flight Benefits
• Paid vacation, holidays, and sick time

• Profit Sharing
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Flight Benefits
• Sick time