Retail Home Delivery Driver - Parkson - PT

• Base Pay $16.00 / Hour
• Other Compensation + Tips & Incentive
• Job Category Staff
• Employee Type Part Time
• Manage Others No

Description

Retail Home Delivery Driver

Department:
Retail
FLSA Status:
Non-Exempt

Reports To:

Delivery Operations Manager

Supervisory Responsibilities

None.

Reporting Structure and Functional Alignment

Organizational Retail Reporting Line:
Delivery Operations Manager → Field Operations Manager → Regional Director of Retail → Vice President of Growth

Position Summary

The Retail Home Delivery Driver supports retail operations by safely, accurately, and efficiently delivering cannabis products to customers in accordance with company policies and Nevada cannabis regulations. This customer-facing role is responsible for timely order fulfillment, accurate documentation, inventory control, cash handling, and strict adherence to delivery, security, and safety requirements.

Essential Duties and Responsibilities

• Coordinate and execute daily retail home delivery operations.
• Deliver cannabis products to customers’ residences in compliance with applicable laws, company policies, and delivery protocols.
• Verify customer identity and eligibility prior to completing delivery transactions.
• Accurately prepare, transport, and deliver customer orders to ensure correct and timely fulfillment.
• Accurately operate and maintain the point-of-sale (POS) system and required seed-to-sale tracking systems.
• Ensure accuracy of transaction, delivery, and inventory data entered into required systems.
• Follow proper cash handling procedures during delivery transactions.
• Maintain accurate inventory counts when compiling and reconciling delivery orders.
• Complete required delivery documentation, receipt verification, reconciliation, and record retention.
• Safely operate approved company vehicles for delivery purposes.
• Conduct basic pre- and post-trip vehicle inspections and promptly report vehicle issues.
• Follow assigned delivery routes, schedules, and time requirements.
• Comply with company policies regarding authorized stops and delivery conduct.
• Follow established procedures to prevent loss, theft, or diversion of cannabis products and cash.
• Maintain customer and patient confidentiality in accordance with applicable privacy and security requirements.
• Comprehend and apply all security and safety compliance procedures and protocols.
• Promptly report security, safety, compliance, vehicle, or delivery incidents.
• Maintain cleanliness and organization of delivery vehicles, inventory areas, and delivery-related work spaces.
• Identify, address, and appropriately escalate customer service issues.
• Maintain open, professional communication with management and coworkers.
• Provide support to retail and delivery management to ensure efficient operations.
• Perform other duties as assigned.

All delivery, vehicle, security, inventory, and customer interaction activities are performed in accordance with company procedures and regulatory expectations.

Additional Functions

• Demonstrates flexibility by working across different areas of the department or company as needed, at the direction of supervisory staff.
• Maintains a professional appearance and complies with company uniform, grooming, and identification badge requirements while on duty.
• Communicates clearly, professionally, and effectively—verbally and in writing—with coworkers, management, customers, patients, governmental agencies, and the public.
• Uses initiative and sound independent judgment appropriate to the role and level of responsibility.
• Performs effectively in a fast-paced, rapidly changing, and operationally demanding environment.
• Demonstrates proficiency with job-related technology, including Windows-based software, delivery applications, point-of-sale systems, and standard office applications.
• Maintains strong attention to detail and accuracy in daily work and documentation.
• Interprets, understands, and complies with applicable federal, state, and local laws, regulations, standards, and organizational policies and procedures.
• Establishes and maintains effective working relationships with coworkers, management, and external stakeholders.
• Uses a personal cellular device, in accordance with company policy, to perform…