Ramp Service Instructor

• Deliver safety, security, and procedural training for airport ramp service agents
• Conduct initial, recurrent, and on-the-job training
• Ensure compliance with WFS policies, government safety regulations, and operational standards
• Maintain and monitor training records for accuracy and audit readiness
• Conduct local audits of safety and procedural standards
• Update training manuals and standard operating procedures
• Assist with data entry, flight documentation, and passenger processing compliance
• Interface with TSA, FAA, CBP, and local airport authorities
• Support station management with training initiatives and compliance efforts
• Report to local station management with a dotted line to the corporate training team

• Knowledge and compliance with WFS training policies and processes
• 2 years of ramp operational experience
• Knowledge and experience with aircraft ground movement, ground service equipment, and deicing operations
• Leadership qualities
• Strong oral and written communication skills
• Excellent presentation and interpersonal skills
• Ability to speak clearly and be understood
• Ability to work with little or no supervision
• Regular and timely attendance
• Ability to read, write, fluently speak, and understand English
• Ability to lift up to 35 lbs.
• Ability to work in variable weather and environmental conditions
• Ability to work in a high-noise environment and restricted spaces
  
  Ability to push, pull, bend, stoop, twist, turn, reach, crawl, and grip as necessary
• Ability to travel 10%

Demonstrates expertise in delivering safety and procedural training for airport ramp service agents, ensuring compliance with WFS policies and government regulations. Proficient in maintaining training records, conducting audits, and supporting compliance initiatives with strong communication and leadership skills.

• WFS Training Policies Compliance
• Ramp Operational Experience
• Aircraft Ground Movement Knowledge
• Strong Oral And Written Communication Skills
• Leadership Qualities

• Safety Training Delivery
• Procedural Training
• Training Record Maintenance
• Local Audits Conducting
• Data Entry
• Flight Documentation Compliance
• Passenger Processing Compliance
• Ground Service Equipment Knowledge
• Deicing Operations Knowledge
• Ability To Lift Up To 35 Lbs

• Interpersonal Skills
• Presentation Skills
• Ability To Work Independently
• Regular And Timely Attendance
• Clear Communication

• TSA
• FAA
• CBP
• Airport Authorities
• Operational Standards
• Safety Regulations
• Training Manuals
• Standard Operating Procedures
• Variable Weather Conditions
• High-Noise Environment