31​/hr - Overnight Autonomous Vehicle Readiness & Response Operator

Our client is seeking an Autonomous Vehicle Readiness & Response Operator to support our client’s public-facing autonomous ride-hailing service in Las Vegas, Nevada. This hands-on, in-person role combines vehicle readiness, field response, rider support, technical troubleshooting, fleet logistics, and vehicle recovery to help keep autonomous vehicles safe, clean, operational, and ready for service.

You’ll work across fleet, workshop, roadside, and outdoor environments while coordinating with riders and cross-functional operations teams. Because this is a public-facing role, you’ll provide clear, professional support during pick-up, drop-off, and recovery situations while documenting vehicle incidents, technical issues, recovery activities, and status updates in real time so operational teams can respond appropriately.

• Safety-First Judgment:
  You consistently prioritize safe vehicle, rider, and field operations while following established procedures and required PPE standards.
• Calm Under Pressure:
  You stay focused and professional when responding to roadside incidents, technical blockers, and unexpected operational events.
• Technical Aptitude:
  You are comfortable using terminal commands, laptops, mobile devices, diagnostic tools, internal applications, and vehicle technology.
• Operational Discipline:
  You can execute detailed readiness checks and complex procedures accurately while maintaining urgency.
• Customer-Focused Communication:
  You communicate clearly and professionally with riders, members of the public, and internal teams.
• Field Adaptability:
  You are comfortable moving between vehicle readiness, recovery, logistics, troubleshooting, cleaning, charging, and other operational priorities.
• Documentation Accuracy:
  You capture incidents, technical concerns, recovery activities, and vehicle status updates accurately and in real time.

• Perform detailed pre-service and post-service vehicle readiness checks, including mechanical inspections, sensor verification, and required data-processing procedures.
• Respond to in-field vehicle incidents and support safe vehicle recovery, repositioning, extraction, loading, and unloading.
• Operate autonomous vehicles using approved remote-input tools for recovery, repositioning, and vehicle movement through complex environments.
• Assist riders during recovery events, including supporting safe vehicle entry and exit and providing clear updates.
• Support riders and members of the public at pick-up and drop-off locations by answering questions and providing light concierge assistance.
• Use terminal commands, internal applications, and diagnostic tools to troubleshoot system blockers, power-cycle hardware, and flash vehicle firmware.
• Maintain passenger-ready vehicles through interior and exterior cleaning and detailing.
• Manage vehicle charging activities and assist with charging and service infrastructure.
• Support vehicle transportation, movement, and storage across multiple sites.
• Assist with new-market launch activities, including vehicle deployment, site organization, and readiness inspections.
• Track and replenish cleaning supplies, passenger amenities, minor hardware, and fleet consumables.
• Document incidents, technical issues, recovery activities, and vehicle status changes accurately and in real time while supporting both service and test fleet operations as needed.

• 2+ years of experience in fleet operations, logistics, hospitality, aviation ground operations, emergency response, customer service, or a similarly fast-paced environment.
• Proven ability to follow complex procedures accurately while responding with urgency.
• Comfort using terminal commands, mobile devices, laptops, internal applications, and remote vehicle operation tools.
• Valid driver’s license with a clean or excellent driving record.
• Ability to remain calm and professional during high-pressure situations and unexpected roadside events.
• Strong customer service and communication skills.
• Ability to pass a background check, Motor Vehicle Record check, and drug screen.
• Ability to comply with the applicable Substance Abuse Policy.
• Ability to wear safety boots that meet ASTM…