Inventory and DC Operations Supervisor (In Person

Description

Inventory Accuracy & System Integrity

• Ensure inventory in the WMS/ERP matches physical reality at all times — quantity, location, and status
• Monitor daily that there are no open transfers, open receipts, pending put-aways, or unshipped orders left unresolved at end of day
• Verify that every receiving, putaway, transfer, pick, and shipping transaction is properly closed in the system before close of business
• Lead and oversee cycle counts, reconciliations, and physical inventor events; investigate and resolve all variances
• Identify root causes of inventory discrepancies and drive corrective actions with the warehouse team

Operations Oversight & Audit

• Provide independent verification that daily warehouse activity is being executed and recorded according to company standards
• Audit Warehouse Manager and Supervisor reported metrics against system data; flag discrepancies and follow them through to resolution
• Review daily, weekly, and monthly transaction logs to surface missed steps, broken processes, or compliance gaps
• Hold daily / weekly review checkpoints with warehouse leadership to confirm all transactions are reconciled and closed
• Escalate unresolved operational or accuracy issues to senior leadership with clear data and recommended next steps

Documentation & Reporting

• Review and validate all inbound and outbound shipping documentation — receiving reports, delivery notes, bills of lading, packing lists, and invoices
• Prepare and distribute daily, weekly, and monthly reports on inventory accuracy, open transactions, and operational KPIs
• Track and analyze key metrics such as inventory variance, order accuracy, on-time shipping, dock-to-stock time, and aging open transactions
• Maintain organized digital and physical documentation for full traceability and audit readiness

Coordination & Communication

• Serve as the data and operations liaison between the warehouse, customer service, sales, and senior leadership
• Coordinate with suppliers, carriers, and 3PL partners to confirm scheduled inbound and outbound activity is properly received and processed
• Respond to internal and external inquiries regarding inventory status, shipment tracking, and order fulfillment

Compliance & Continuous Improvement

• Ensure operational adherence to company policies, safety standards, and regulatory requirements
• Identify recurring discrepancies or process gaps and recommend systemic fixes to prevent them
• Contribute to lean and continuous improvement initiatives across the distribution center

• Sharp attention to detail and an audit mindset — you naturally look for things that don’t add up
• Confidence to professionally challenge data, processes, and people until issues are resolved
• Strong organizational and time-management skills with the ability to manage competing priorities
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP / XLOOKUP, basic data analysis); solid Word and Outlook skills
• Hands‑on experience with Warehouse Management Systems (WMS) and/or ERP platforms (SAP, Oracle, Net Suite, Manhattan, or similar)
• Excellent written and verbal communication skills, with the ability to interact professionally across all levels of the organization
• Strong problem‑solving and analytical mindset
• Solid understanding of inventory control principles and end‑to‑end distribution workflows (receiving, putaway, transfers, picking, shipping)
• Self‑starter capable of working independently and holding others accountable through data

• High school diploma or equivalent
• 2–3 years of experience in distribution operations, inventory control, warehouse administration, or a similar role
• Demonstrated experience with inventory management, transactional auditing, or operations data analysis
• Working knowledge of shipping, receiving, and putaway procedures

• Associate’s or Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related field
• Prior experience in textile, apparel, or consumer goods distribution
• Familiarity with basic accounting, purchasing, or procurement processes
• Exposure to lean, Six Sigma, or continuous improvement methodologies
• Bilingual (English / Spanish) is a strong plus

• Primarily office‑based within the distribution center
• Occasional walks of the warehouse floor required to verify activity, conduct cycle counts, or investigate discrepancies
• Standard business hours, with occasional flexibility required during inventory cycles, peak periods, or month / year‑end close