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Network Operations Specialist - Incident Response
Job in
Las Vegas, San Miguel County, New Mexico, 87701, USA
Listed on 2026-07-22
Listing for:
Switch
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Switch is seeking a frontline Operations Support professional to act as the primary CONTACT for CORE-related incidents and service requests. You will coordinate with carriers and internal teams to restore service in a 24/7 environment, follow procedures, and ensure clear customer communication.
The role requires strong task execution under time pressure, professional communication, and the ability to manage multiple incidents and priorities simultaneously.
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