NOC Engineer; Overnight

NOC Engineer II – Overnight

Las Vegas, NV

Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the expectations of our clients. We’re on the lookout for a knowledgeable and customer‐oriented NOC Engineer who helps keep the technology tools that students rely on running smoothly.

We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today.

* This is a “Panama” shift working 6pm PT – 7am PT*

Our client requires International Traffic in Arms Regulations (ITAR) compliance, which involves regulations for defense‑related work. Anyone working on their network must be a U.S. Person, defined as:

• U.S. citizens.
• Lawful permanent residents (Green Card holders).
• Individuals granted asylum or refugee status.
• Protected individuals under the Immigration and Nationality Act (8 U.S.C. 1324b(a)(3)).

• Troubleshoot and resolve simple to complex network outages (layers 1‑3) and service interruptions.
• Use established policies and procedures to provide timely and accurate ticket updates.
• Use network monitoring tools and ticket tracking systems to diagnose, record, and resolve network issues.
• Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operating systems.
• Provide end‑to‑end network documentation.
• Participate in an on‑call rotation with other NOC engineers.
• Liaison between engineering group and client staff – both technical and non‑technical personnel.
• Work in a group/team setting.

• Problem Solving – you aren’t satisfied until you’ve completely solved a problem and take time to do it right.
• Self‑development – you’re committed to continuous learning through books, experience, and peers.
• Technical aptitude – you can apply baseline knowledge to aid both simple tasks and complex challenges.
• Team collaboration – you demonstrate open, positive communication, listen, and encourage group troubleshooting.
• High‑quality standards – you care about the quality of work for internal and external clients.

• Understanding of the NOC’s escalation, incident management, and change management processes and procedures.
• Knowledge of large enterprise and campus LANs, Wi‑Fi/WLANs.
• TCP/IP, IP addressing, telnet, SSH experience.
• Experience supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF).
• Experience supporting Radius, DHCP, and DNS servers.
• Experience with large‑scale NAT or Carrier‑Grade NAT appliances and load balancers.
• Strong customer‑facing skills and business etiquette.
• Effective communication skills.
• Ability to work independently and maintain fast‑paced milestones and deliverables.

• Bachelor’s degree in engineering, IT, or commensurate experience.
• CCNA Certification or better.
• A Wireless Certification (CWNA/CWNP, Cisco, or Aruba).

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions solve some of tomorrow’s greatest challenges. We are one team across the globe, always listening, learning, and valuing diverse perspectives to deliver better outcomes.

We’re large enough to deliver and maintain large‑scale operations, giving you the opportunity to work on exciting projects and expand your skills, surrounded by talented colleagues who thrive on solving problems.

• Salary: $68,000‑$80,000
• Annual Bonus
• Learning Development Opportunities
• Flexible working opportunities
• Competitive benefit packages
• Paid Parental Leave
• Vacation starting at 15 days increasing with length of service
• 10 days paid sick leave
• 4 days off each year to volunteer