Technical Support Manager - SaaS; AI-Driven Site Las Vegas
Job in
Las Vegas, San Miguel County, New Mexico, 87701, USA
Listed on 2026-07-23
Listing for:
MS Shift, Inc.
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, IT Project Manager, Systems Administrator
Job Description & How to Apply Below
MS SHIFT is seeking an experienced Technical Support Manager to lead our customer support team and ensure exceptional technical assistance for enterprise SaaS customers. The role involves overseeing daily operations, mentoring staff, and collaborating with Development, Product Management, Customer Success, and Implementation teams.
The ideal candidate will have 5+ years in technical software support, 3+ years of leadership, strong SQL/API knowledge, and proven ability to drive SLA compliance and
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