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Senior AI-Driven WFM Capacity & Forecasting Lead

Job in Las Vegas, San Miguel County, New Mexico, 87701, USA
Listing for: Gusto
Full Time position
Listed on 2026-08-09
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 105000 - 129000 USD Yearly USD 105000.00 129000.00 YEAR
Job Description & How to Apply Below

Gusto is seeking a senior, technically minded workforce management planner to design and scale AI-powered forecasting and capacity planning systems. You will lead the adoption of AI across forecasting, scheduling, and intraday operations, building frameworks, pipelines, and governance to move WFM from reactive to predictive.

In this role, you will collaborate with Legal, Data, and Product, participate in on-call rotations, and influence planning practices across the CX organization.

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Position Requirements
10+ Years work experience
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