Sr. DC IT Manager

What We Do

is the go-to eCommerce platform for auto care and maintenance. We provide drivers with quality parts at competitive prices and enable them to schedule appointments with trusted mechanics directly through our website. Using world‑class design principles and the latest technologies, we deliver a fast, intuitive digital experience backed by our company‑owned national distribution network.

With over 1,000 employees worldwide, we are scaling rapidly, fueled by our most recent strategic partnership and $35 million investment. This positions us for the next phase of growth as we continue to empower drivers along their journey.

At , our culture goes beyond our core values of Safety First, Customer Focused, and Commitment to Excellence. We are a performance‑driven, data‑focused, and fast‑paced team where results matter and winning is expected.

• Hungry & Hardworking:
  We set ambitious goals, measure progress with clear metrics, and hold ourselves accountable to deliver results.
• Promote from Within:
  We reward top performers with opportunities for growth and advancement.
• Collaborative & In‑Person:
  We believe the best ideas and fastest execution happen face‑to‑face.
• High Standards:
  We move quickly, pay attention to details, and dig deep - whether it’s analyzing contracts, aggregating complex scenarios, or building clear, data‑driven presentations.
• No Passengers:
  We value grit, ownership, and the relentless pursuit of results

The DC IT Senior Manager is a modern warehouse operations technology and engineering leader who bridges the gap between distribution center operations and the technology that powers them. This person leads technology operations and support teams across ’s distribution center network (JAX, GPT, LSL, LAS1), and is equally comfortable talking through a picking, packing, shipping, or inbound receiving workflow with an ops leader as they are diagnosing a wireless network issue or a device fleet problem with their own team.

The ideal candidate understands how a DC actually runs — picking, packing, shipping, receiving, inbound, and inventory control — and brings genuine curiosity about the technology layer underneath all of it: the handheld devices and applications DC associates use every day, the wireless network those devices depend on, and enough depth on networking to partner credibly with the headquarters network team.

This is someone who stays composed and solutions‑focused when operations is under pressure to hit SLAs and outbound quality targets, turning that urgency into fast, clear technology action, and who leads a team below them with a proactive, metrics‑driven, automation‑focused approach to engineering.

• Own uptime and availability targets (99.9%+) across all systems supporting the DC network and hold the team accountable to SLAs — with a clear view of how downtime translates into picking, packing, shipping and outbound quality impact for the operations team.
• Build, lead, and develop a team of IT Service Analysts and technicians across all four DC sites, including hiring, performance management, coaching, and staffing plans.
• Serve as the technology partner to DC operations leadership across picking, packing, shipping, receiving, inbound, and inventory control, maintaining deep working knowledge of the devices, wireless network, and applications DC associates use daily, and partnering with the headquarters network team on design, troubleshooting, and capacity needs across all sites.
• Establish and oversee escalation protocols for critical incidents, ensuring appropriate coverage during business and non‑business hours across sites — staying composed and solutions‑focused when operations is under pressure to hit SLAs and outbound…