Operations Manager

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Full Time Regular Frst/Md Offcls/Mngrs La Salle, IL, US

3 days ago Requisition

Salary Range: $85,000.00 To $90,000.00 Annually

What We Do

is the go-to eCommerce platform for auto care and maintenance. We offer drivers quality parts at competitive prices and allow customers to schedule an appointment with a trusted mechanic directly from our website. We use world-class design principles and the latest technologies to deliver a fast, easy-to-use, and mobile-intuitive website. And with our company-owned national distribution network, we bring the best brands and manufacturers directly to consumers, cutting out the costs associated with brick-and-mortar retailers.

Our more than 1,700 team members worldwide are dedicated to Empowering Drivers Along Their Journey.

Our Culture

At , we’re DRIVEN by our core values:
Safety First, Customer Focused, and a Commitment to Excellence. These values guide us in everything we do and push us further in our growth both as a company and as people. They cultivate an environment where employees are inspired and empowered as we build and thrive together. All the hard work of our entire team has resulted in back-to-back record-breaking quarters since Q1 of 2020, as well as our inclusion in the Los Angeles Business Journal’s top 100 Best Places to Work in Los Angeles list for four years in a row (2020, 2021, 2022, 2023).

Join us!

Summary of Role

Manage the warehouse operations to ensure 100% service levels (within agreed parameters of time, cost & quality) to customers while complying with standard operating procedures, health & safety guidelines, quality standards, improving operations and managing staff.

You will

• Achieve warehouse operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews. Compare and complete action plans; implementing production, productivity, quality and customer-service standards. Resolve problems, complete audits , identify trends.
• Ensure targeted department service levels are achieved through daily monitoring.
• Monitor and control department spend in line with budgeted cost and targeted cost per unit
• Ensure 100% department compliance with agreed quality standards, SOP’s and audits
• Foster a culture of continuous improvement
• Create, maintain and improve working practices
• Lead by example by ensuring safety is at the forefront of every activity carried out. Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.
• Direct, manage and optimize the manpower (employee base) to achieve targets and motivate the workforce to meet future business challenges. Accomplish warehouse operations and human resource objectives by assisting in the processes of recruiting , selecting, training, assigning, scheduling, coaching, counseling and disciplining employees, when needed. Communicate job expectations, planning, monitoring, appraising and review job contributions on a continuous basis. Enforce policies and procedures.
• Succession planning to target local employees for key department roles
• Create and manage a weekly production plan. Meet regularly with other department managers to ensure resources are in place to achieve inter-department goals.
• Meet regularly with Outbound management staff (team leads, supervisors, etc.) as a team to collaborate, inform, direct, coach, grow, and work together across all departments and shifts.
• Optimize availability of space in Outbound warehouse. Work with other departments to optimize capacity planning.
• Updates job…