Route Service Representative - Jumper

Job Details:

Job Location:

LaSalle, IL 61301. Position Type:
Full Time. Salary Range: $44,200.00 - $46,800.00 per year. Job Shift: 1st Shift. Job Category:
Services Workers. Enjoy a 4-Day Work Week:
Monday–Thursday, Fridays off.

Looking for a fast-paced role where no two days are the same? Join our team as a Route Service Representative (RSR) – Jumper and enjoy the consistent 4-day work week while building valuable driving, customer service, and logistics experience.

As an RSR Jumper, you will play a critical role in keeping operations running smoothly by stepping in to support routes as needed. You’ll deliver and pick up laundry products from customer locations, provide excellent service, and help ensure every route is completed safely and efficiently.

• Adapt to the needs of the business day by day
• Verify that all systems are in order before deliveries, including performing and documenting pre-trip and post-trip inspections of the delivery vehicle and checking paperwork to ensure everything is in order
• Drive a truck along an established route and service and sell within an existing customer base
• Work indoor/outdoor delivering and picking up uniforms, shop towels, facility service products, and other rental items
• Ensure all items specified in the delivery receipt are included in the delivery, and obtain a confirmation signature from a facility representative
• Help grow the existing customer base by upselling and cross‑selling additional products and services, negotiating service agreement renewals, and controlling inventory while working professionally, safely, and in compliance with driving and vehicle regulations
• Unload and load the truck for the next day
• Manually load and secure full and empty laundry carts onto the truck and/or trailer beds
• Deliver cleaned uniforms and industrial items to the customer and pick up soiled products and load onto the truck, including operating the truck lift gate
• Report any customer feedback or vehicle problems to the supervisor

• Willing to train on multiple routes and help where needed
• Willing to obtain a Commercial Driver’s License
• Have a clean Motor Vehicle Record for 3 years
• Able to pass pre‑employment requirements (drug/alcohol test, fit‑for‑duty test, DOT physical)
• Able to read, write, and count
• Proficient with an electronic handheld or cell phone
• Capable of managing multiple tasks and priorities and adapting to changing situations
• Strong teamwork skills and ready and willing to work closely with team members
• Great people, communication, and client‑relations skills with a focus on customer service
• Organized and able to balance incoming customer requests/issues in a fast‑paced environment
• Able to work with limited direction on a daily basis
• Flexible to work a schedule that may include last‑minute changes and early mornings

• Lift 50 lbs unassisted; stand, bend, stoop, squat, kneel, twist, lift, push, and walk
• Drive a truck or step van with ease and sit for extended periods while driving the delivery truck
• Move rolling carts of varying weights, up to and exceeding approximately 250 lbs
• Work during all seasons with exposure to outside elements