Site Quality Supervisor

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers.

Join a company where your contributions help move the world forward—one shipment at a time.

About the Position The role of the Site Quality Supervisor is to assist in managing the site quality management system and ensure that processes and procedures are developed in line with applicable standards and customer requirements. The Site Quality Supervisor will serve as a site leader in developing documents and tools to guide and improve the quality management system and serve as an educator to the existing operational personnel on quality management system requirements.

The role will also support and assess the implementation of the Kenco Operating System as it relates to quality assurance.

Functions Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.

Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.

Identify training needs and organize training interventions to meet quality standards.

Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.

Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.

QualificationsA Bachelor’s degree in engineering, business, or related field required or equivalent years of experience required. Equivalent years of experience is defined as one year of professional experience for each year of college requested2-4 years’ experience in a quality assurance role, regulatory affairs experience (FDA, DEA, etc.) desired.

Knowledge and experience with ISO 9001:2015

ASQ or other accredited certification as ISO lead auditor preferredASQ CSSGB preferred

Competencies

Business Acumen
- Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.

Communicate for Impact
- Proactively communicate with all stakeholders throughout the life cycle of programs and projects.

Influencing Others
- Can quickly find common ground and can solve problems for the good of the organization with a minimal amount of noise. Authentically gains trust and support of peers.

Managing Transitions / Change Management
- Effectively plans, manages and communicates changes in processes with appropriate stakeholders.

Strategic Agility
- Enable Kenco to remain competitive by adjusting and adapting to innovative ideas necessary to support Kenco’s long-term organizational strategy.

Travel Requirements This position is expected to travel approximately 25% or less.

A passport is not required, but recommended.

Disclosures The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…