Experienced DOT Transportation Dispatcher

Position Overview

Dispatcher with the C&S Family of Companies, you serve as the primary point of contact for a group of professional drivers (primarily Class A CDL holders). This role is responsible for dispatching loads and ensuring the drivers are set up for success—communicating special instructions for each assignment, assigning the correct equipment, and providing coordination as needed. The dispatcher executes the day's workload and informs the correct stakeholders of any deviations from plan.

Additionally, it plays a vital role in creating a culture of safety and prompt issue resolution—removing obstacles and informing leadership of issues raised or created by drivers or customers.

• Pay Rate: $24.09/hr
• PM Shift start 7pm until Wednesday– Saturday (days and times subject to change)
• Travel Required:
  
  No

• Review routing and scheduling plan for the shift to ensure all assignments are covered.
• Dispatch routes and relay information, instruction, and/or messages to drivers.
• Ensure every driver has what they need to be successful for the day.
• If loads are uncovered, work with the team to develop a coverage plan and communicate accordingly.
• Utilize appropriate channels to clearly communicate information pertaining to daily transportation operations.
• Manage issues such as delivery time/plan adjustments, missing product, hours of service issues, safety incidents, etc.
• Update customer portal when applicable.
• Engage with the driver workforce and help site leadership create a best‑in‑class work environment.
• Promptly elevate issues to management and offer solutions on how to resolve.
• Responsible for updating the dispatch system to ensure accuracy of information.
• Conduct a debrief process when a driver returns, review paperwork, and make system updates as needed.
• Answer phones in a professional manner; troubleshoot and elevate when necessary.
• Complete daily safety observations ensuring transportation associates are utilizing preferred work practices.
• Ensure drivers are compliant with DOT regulations regarding Hours of Service.

• 2–5 years of experience in a high‑paced and dynamic environment; dispatching experience preferred.
• Knowledge of OSHA and DOT regulations.
• Bi‑Lingual English/Spanish (preferred).
• Good general computing ability.
• Ability to multi‑task, strong interpersonal and written/oral communication, telephone etiquette.

• Shift: 2nd Shift (PM), weekdays and weekends as specified.
• Location:
  
  Office; office temperature 65–75°F.

• Paid training provided.
• Weekly pay on Wednesday.
• PTO and holiday pay offered.
• Career progression opportunities.
• Tuition reimbursement.
• Affordable health and welfare benefits package.
• Employee discounts/purchasing programs.
• Employee assistance program.

C&S Wholesale Grocers, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section
503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.