Medical Assistant - Advanced Pain Center, Float

Sign‑On Bonus

$2,500 Sign‑On Bonus available.

We are seeking a Medical Assistant to perform basic direct patient care activities—lab tests, treatments, medication and immunization administration—under the direction of a Nurse and/or Physician. The role also includes clerical duties, quality control, performance improvement initiatives, and support of physician practice operations.

• Deliver direct and indirect patient care following hospital/physician practice policies.
• Collect patient healthcare data (vital signs, weight, chief complaint, pain assessment).
• Complete patient care treatments and testing as ordered.
• Maintain accurate and timely documentation.
• Prepare patients for examinations, treatments, and procedures.
• Communicate pertinent information to physicians or nurses.
• Perform clerical functions in support of patient care and office operations.
• Answer telephone calls, take accurate messages, and relay them to appropriate staff.
• Verify patient demographic and insurance information in the billing system.
• Enter diagnosis‑based codes and charges into the billing system.
• Complete forms and letters necessary for ongoing patient care.
• Ensure patient safety in compliance with policies.
• Label specimens with identifiers per policy.
• Adhere to infection control processes and standard precautions.
• Assist in continuous survey readiness or inspections.
• Execute quality control, monitoring functions; report out‑of‑range information immediately to supervisor.
• Practice National Patient Safety Goals.
• Schedule surgery, procedures, and testing for patients.
• Provide exit counseling, education, and scheduling of testing.
• Prepare charts for clinic sessions; obtain vital signs and weight.
• Conduct control studies and maintain logbooks per policy.
• Perform phlebotomy, read test results, and document accordingly.
• Prepare exam rooms and stock supplies daily.
• Deliver pre‑ and post‑examination education and counseling.
• Execute additional duties as assigned.

• High School Diploma, GED, or next level of higher education.
• Strong leadership, organizational, independent and critical thinking skills, sound judgment.
• Effective communication of complex topics to diverse audiences.

• Previous outpatient office experience.
• Completion of a Medical Assistant program or one year experience as a Medical Assistant.
• Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians.
• Medical Assistant Certification preferred.

• Act 33 renewal.
• Act 34 renewal.
• Act 73 FBI Clearance.
• Family & Friends, Northern Market.
• Current Basic Life Support (BLS) per American Heart Association (CPR & AED) required, Southern Market.

• Scheduled based on operational need: rotation, standby, on‑call, etc.
• Local travel between system locations may be required.

Independence Health and its affiliated companies are Equal Opportunity Employers and prohibit discrimination of any type. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information.

This job description is not exhaustive. Duties, responsibilities, and activities may change or new tasks may be assigned without notice.

Effective March 2020 or during the pandemic: goggles, face shield, and mask are required according to CDC guidelines. Lift requirements in excess of 50 lb require assistance or transfer device.

• Standing, walking, and moving frequently; occasional lifting up to 20 lb.
• Manual handling of chairs, equipment, and patient assistance.
• Reaching, pushing, pulling, and carrying tasks as needed.
• Direct patient care requiring hands‑on support.
• Exposure to bodily fluids, chemicals, and potential hazardous materials under controlled conditions.
• Flexibility to work rotating shifts, including 8‑hour and 10‑12‑hour shifts, on‑call periods, and overtime.
• Ability to respond to emergency situations requiring rapid movement and patient transfer.

• Bending, stooping, climbing stairs/ladders, standing, kneeling, squatting—moderate to frequent.
• Using keyboards/computers, gross and fine finger manipulation—daily.
• Pulling/pushing objects overhead and over 50‑lb loads with assistance as required.
• Hand/arm coordination and visual acuity—good.
• Hearing and sensory requirements comply with standard office environment.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.