IT Support Technician

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Location: Onsite, Latrobe, PA

Adelphoi USA Inc. is a leading youth-focused nonprofit with 700 employees and a 50-year legacy. We are seeking an Entry-Level IT Help Desk Technician to join our team and gain hands-on IT experience in a supportive environment. This is a full-time, onsite role located in Latrobe, PA.

• Respond to phone calls and emails to create or review service tickets.
• Troubleshoot issues related to software, security, hardware, and network connectivity.
• Collaborate with the IT team on computer upgrades and infrastructure maintenance.

• General knowledge of desktop computing, operating systems, and network connectivity.
• Strong problem-solving skills and the ability to ask insightful troubleshooting questions.
• Education, degree, or technical training in information technology.

• 403(b) retirement plan with company match.
• Disability and life insurance.
• Relaxed work environment.
• Generous paid time off—up to 4 weeks after two years of service.

We are a major provider of counseling, residential, adoption, foster care, and educational services for youth and families. With over 25 group homes and education centers across Pennsylvania and a central 19-acre campus in Latrobe, we’ve been making a difference for more than five decades.

Adelphoi is an Equal Opportunity Employer.