Supervisor, Nursing - Night Shift

Assumes administrative responsibility and authority for hospital services during tour of duty, with access to administrative on-call staff for direction/assistance with complex problems. Is responsible for coordinating and supervising activities of nursing personnel and for ensuring that appropriate staffing levels are maintained. The Supervisor Nursing guides personnel in the provision of quality patient care for all age groups and provides direct care as the need presents.

• Align department with strategy maps and continually work to implement drivers in support of Independence Health System’s mission and vision.
• Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change.
• Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines.
• Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner.
• Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction.
• Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction.
• This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
• Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.
• Directs clinical practice activities of nursing staff to ensure that assessment of patients and the care delivered is in accordance with the Nurse Practice Act, the ANA Standards of Clinical Nursing Practice, and other professional standards of care.
• Holds staff accountable for complying with all aspects of the assessment/reassessment process including, but not limited to, age specific needs and pain management.
• Ensures that the care provided is through an interdisciplinary effort that fosters a continuum of patient care that results in desired patient outcomes by making rounds to proactively assess, identify and resolve patient/staff needs and provide interpretation of and direction for the medical and interdisciplinary plan of care.
• Investigate incidents and patient/staff complaints and take action to resolve.
• Responsible, on 3-11, 11-7, weekends and holidays, to triage injury of a hospital employee, provide first aid and complete associated documents and/or direct employee to the ER as needed.
• Provides support to enable staff to initiate/participate in collaborative discussions that results in optimal patient outcomes.
• Ensures that appropriate staffing patterns are maintained by qualified, competent staff, according to department/unit's scope of service.
• Assists with and facilitates an educational process that enhances the provision and coordination of patient care activities to promote and maintain health, foster self-care and improve outcomes.
• Assists with the acquisition of educational materials and application of available resources to meet patient and staff needs.
• Collaborate with physicians and other health care providers to achieve desired patient outcomes and assure continuity of care.
• Maintains open communications with the medical staff and serves as a liaison to answer questions and resolve/address problems/issues.
• Communicates pertinent information to the oncoming shift and to appropriate managers when follow-up action is required.
• Acts to resolve conflict involving Nursing Department staff and other disciplines.
• Coordinates the admission process with the nursing units and other departments/disciplines.
• Coordinates preparation for emergency surgical procedures, procurement of needed medication and acquisition of equipment and supplies necessary for continuity of patient care.
• Responsible for the throughput of all patients by providing bed assignments in a timely fashion as well as providing staffing resources and opening overflow units.
• Participates in a Performance Improvement Process designed to enhance the quality of patient care/customer services as well as the probability of achieving desired patient outcomes.
• Ensures…