Donation Attendant
Listed on 2026-06-17
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Retail
Retail Associate/ Customer Service, Stocking, Retail Support, Retail & Store Manager
Latrobe Store
1025 Latrobe 30 Plz
Latrobe, PA 15650, USA
Classification: Non-exempt, subject to overtime provisions of Fair Labor Standards Act.
Revision Date: 10/2023
Job Purpose: A Goodwill donation attendant is responsible for accepting, sorting, and organizing donated items at Goodwill stores or donation centers.
Qualifications:
- Education: No formal education is required.
- Experience: No experience is necessary.
- Clearances: Must be able to obtain acceptable results for required background checks, including Act 151, Pennsylvania Child Abuse History Clearance, and Pennsylvania Criminal History Check. Goodwill will pay for these clearances.
Supervision Received: The Team Member functions under the direction of the Store Manager.
Responsibilities- Attendants welcome donors, provide receipts, and offer assistance with unloading donations from vehicles.
- Inspect donated items to ensure they meet safety and quality standards, checking for damages or items that cannot be accepted.
- Categorize items (clothing, furniture, electronics, household goods) and organize donations for display in the store.
- Assign prices to items based on guidelines provided by Goodwill.
- Maintain cleanliness in the donation area and ensure donated items are stored neatly.
- Prepare shipments prior to truck arrival and assist truck drivers with loading and unloading.
- Spray furniture to sanitize when processing.
- Follow Goodwill’s policies and procedures, ensuring a safe and respectful environment for donors and customers.
- Perform basic job duties with minimal supervision, exercising good judgment and initiative.
- Operate a pallet jack and stacker, if applicable.
- Utilize the UKG systems by clocking in and out and submitting timesheets on time.
- Complete all required training throughout the year.
- Work congenitally and effectively with other Goodwill store employees and agency employees.
- Maintain hygiene and grooming standards.
- Communicate clearly, verbally and in writing.
- Work a flexible schedule on short notice, including evenings, weekends, holidays, and occasionally long hours (more than 8 hours).
- Be dependable in attendance and punctuality.
- Lift and carry objects weighing up to 30 lbs. frequently.
- Lift and carry objects weighing up to 50 lbs. occasionally, using material handling equipment when practical.
- Perform prolonged walking and standing.
- Perform frequent bending, stooping, and stretching.
- Vision and hearing corrected to within normal limits.
- All employees perform other functions, upon request, for the benefit of the Agency.
Note: The requirements listed are representative of the knowledge, skills, abilities and duties required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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