Receiver- Latrobe

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Receive and sort shipment using the proper receiving procedures.
• Operate a forklift and/or pallet jack safely and efficiently with proper licensing.
• Separate special orders from delivery and process according to store policy.
• Tag all required items with security tags (if applicable).
• Establish and maintain strict organization standards in the backroom.
• Ensure all inbound merchandise is checked in per store procedures.
• Maintain organized and accurate files for all paperwork related to the backroom.
• Oversee the proper procedures for all inter‑store transfers.
• Process all damage claims according to store policy and maintain related paperwork.
• Follow up on all damage claims and returns in a timely manner.
• Assist with stocking freight.
• Answer customer service phone calls.
• Maintain all backroom tools and supplies as necessary.
• Ensure proper rotation of perishable product, e.g., feeds, pet food.
• Control and maintain cleanliness of the backroom and outside of the store.
• Maintain compliance with company policies and achieve standards to meet audits.
• Contribute to a positive working environment for all team members.
• Perform all other duties as assigned by store management or company officials.

A successful Family Farm and Home receiver must have good oral and written communication skills to effectively interact with customers, vendors and other associates in person and on the telephone. The receiver must be customer service oriented and team oriented, possess excellent organizational skills, and be able to manage multiple tasks simultaneously. The receiver must be able to distinguish between similar products, accurately count items, and input data correctly into the store inventory control system.

Knowledge of basic computer systems is required. Physical demands include standing for extended periods, climbing up and down ladders, reaching, bending, twisting, kneeling, lifting up to 50 lbs, handling large oddly shaped items, and stocking items in overhead areas.

At Family Farm and Home, it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.