Operations Specialist

Pay Range & Shift

• Pay Range: $20.00+ Based on Experience
• Shift: Monday‑Friday, 8:30 am start time until the day is complete. Some days as late as 6:30 pm.

At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and assists in coordinating all aspects of daily operations.

• Assists in troubleshooting and resolving safety, service, and operational issues; maintains and distributes department-related information on a daily basis; communicates with other supervisors and managers about operational issues; maintains the office and serves as proxy for KRONOS for daily updates for drivers and helpers.
• Responsible for using Microsoft Suite and additional software tools to manage daily tasks such as procurement, time and attendance, safety incidents, and contract labor; assists with payment processing and other financial tasks as necessary; assists in implementation of operational projects as needed; communicates with customers about service issues and with employees about scheduling and work assignments.

• High School Diploma or GED (accredited).
• No prior work experience.
• Must be at least 18 years of age.
• Legally eligible to work in the country where the position is located.

Key points regarding physical demands:
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

At WM, each eligible employee receives a competitive total compensation package including medical, dental, vision, life insurance, short‑term disability; as well as a Stock Purchase Plan, company match on 401K, and more. Employees also receive paid vacation, holidays, and personal days. Benefits may vary by site.