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AI Roadmap & Success Architect
Job in
Laurel, Sussex County, Delaware, 19956, USA
Listed on 2026-07-24
Listing for:
Zendesk
Full Time
position Listed on 2026-07-24
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into strategic business value. You will partner with executives and cross‑functional teams to drive adoption, measure outcomes, and scale AI programs from initial deployment through sustained expansion.
In this hybrid US role, you will design long-term AI strategies, oversee engagements, and ensure alignment across Product, Services, Sales, and Partners to maximize
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