Strategic Information Systems Manager

Summary Statement

Serve as Manager for Delaware’s CCWIS project, providing strategic leadership, governance, and operational oversight to ensure system reliability, performance, security, and compliance. Direct day‑to‑day system operations, inter‑agency integrations, and vendor activities to support the continuity of critical child welfare services. Oversee Agile delivery processes by ensuring sprint outputs, change requests, analytics enhancements, deployments, and hotfixes align with approved scope, timelines, quality standards, and acceptance criteria.

Ensure adherence to security protocols, financial accountability, procurement compliance, and contract management, including the review and approval of vendor deliverables, contract amendments, and cost estimates.

• Six months experience in working with CCWIS, utilizing Agile project management methodologies, and managing vendors.

• Organizes, staffs, budgets and directs a statewide strategic Management Resource Information System.
• Establishes long and short-term goals in order to meet strategic objectives of an integrated statewide automated information system.
• Monitors and evaluates system requirements in order to meet established goals and objectives.
• Develops, plans and implements major software enhancements and applications.
• Oversees the training and development of staff and agency personnel on the technical procedural use of system information.
• Develops project planning policies and procedures for statewide use.
• Implements special projects, responding to various requirements for information not otherwise provided by current system capabilities.

• Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects.
• Three years experience in designing, developing and maintaining information systems.
• Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Pre‑employment Drug Testing:
Upon a conditional offer, you must undergo pre‑employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E‑Verify system where the State will provide the federal government with each new hire’s Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Telework and Alternative Work Schedules:
Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

• Health Benefits, Dental Insurance, Vision Insurance

• Disability Insurance, Group Universal Life Insurance

• Retirement Benefits, Deferred Compensation

• Training and Development Programs

• Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

• Flexible Spending, Pre‑Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training…