Systems Network Administrator I​/Service Desk Support

** Description*
* ** Systems Network Administrator (TS/SCI w/ Poly)*
* ** Leidos - National Security Sector | Cyber & Analytics Business Area (CABA)*
* ** Make a Difference in National Security
** Leidos has an exciting opportunity for a
** Systems Network Administrator
** to join our National Security Sector's Cyber & Analytics Business Area (CABA). Our team is at the cutting edge of
** Security Engineering, Computer Network Operations (CNO), Mission Software, SIGINT, and advanced analytics*
* -delivering solutions that directly support critical national security missions. If you're looking for meaningful work, a collaborative team environment, and opportunities to grow your technical skills, this is the role for you.
** Why Join Leidos?
** We believe in supporting our employees both professionally and personally. That's why we offer: +
** 401(k) with 6% company match + immediate vesting** +
** Generous PTO + 11 paid holidays** + Flexible work schedules + Paid parental leave + Technical upskilling, training, and education support + Employee stock purchase plan + And much more
** What You'll Do
** In this role, you'll be a key part of a small, high-performing team supporting enterprise IT systems and end users. You'll: + Support the
** implementation, troubleshooting, and maintenance
** of IT systems + Manage and monitor
** client/server, storage, and network environments** + Provide
** Tier 1 (Help Desk)
** and
** Tier 2 (escalation)
** support + Troubleshoot system issues and apply patches, updates, and configuration changes + Manage user accounts, password resets, VPN access, and PKI-related tasks + Configure and maintain
** Windows, Linux, and UNIX systems** + Support
** virtualized and storage environments** + Document processes, SOPs, and troubleshooting procedures + Contribute to reports and technical deliverables + Use ticketing systems and internal tools to track and resolve issues You'll also provide hands-on support to users both at headquarters and across the enterprise-delivering excellent customer service while managing multiple priorities.
** Work Environment** + On-site support:
** Monday-Friday, 8:00 AM - 4:00 PM** + Small team environment ( **