Medical Assistant

Job Title: Medical Assistant

Reports To: Practice Manager

Join a team that cares for your community - and for you!

At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.

Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.

Employee Benefits

Allergy Partners is happy to provide the following benefits for our employees:

Full-Time

• 401(k)
• Health Insurance
• Paid Time Off
• Paid Holidays
• Vision Insurance
• Health Savings Account (HSA)
• Dental Insurance
• Life Insurance
• Disability Insurance

Part-Time

• 401(k)
• Paid Time Off
• Paid Holidays

COMPENSATION INFORMATION

Actual compensation may vary depending on job-related knowledge, skills, and experience.

Job Summary

The Medical Assistant will work as a member of a strong team to provide care for the comfort and well-being of patients. They perform the functions and procedures as identified by the provider. They assist in the delivery of professional medical care to the clinic population in accordance with Allergy Partners policies and procedures. Medical Assistants document assessments, care delivery, patient condition, reactions, and progress, while working as a liaison between providers and patients.

Additionally, they provide and reinforce patient and family teaching/counseling as requested by provider and conducts administrative duties that further patient care.

Key Responsibilities

Clinical Support

• Greets patient and escorts them from the waiting room to exam rooms; prepares patients for exam or treatment; takes vital signs.
• Provides assistance to physicians when requested.
• Performs allergy prick testing and/or intradermal testing as ordered by physician.
• Performs Spirometry and other breathing tests as ordered.
• Prepares and maintains supplies and equipment for testing and treatment.
• Performs patient education when appropriate.
• Administers biologic injections as ordered by physician as allowed by state law and scope of practice.
• Administers allergy injections to shot patients as set forth on physician approved schedule and as governed by state regulations.
• MA may obtain blood samples, buccal samples, genetic materials, etc. as ordered by Physician/APP as allowed by state regulations.
• Monitors patient's medical status for possible adverse reactions following receipt of allergy injection.
• Maintains emergency equipment, including oxygen, crash cart, etc.
• Answers patient-related telephone calls and responds according to clinical protocol.
• Scribe for providers as requested/required by role within the practice.
• Follows standardized protocols and workflows.
• Follows up to obtain referrals and insurance authorization as requested and needed.
• Schedules radiology/lab tests for patients per physician/provider direction.
• Make referrals to other specialist physicians per physician/provider direction.
• Maintains clinical supply stock and medication samples.
• Completes appropriate documentation in patient's electronic medical record to ensure the medical record accurately reflects all services personally provided in accordance with Allergy Partners policies and guidelines.
• Enters charges for services personally provided in accordance with related Allergy Partners guidelines.
• Collaborates with patients, colleagues and interdisciplinary team members to achieve desired outcomes.

Business Operations

• Maintain office operations, including opening/closing protocols
• Ensure accurate insurance verification, billing, and coding
• Oversee clinical supply and inventory management
• Collaborate with physicians on process improvements and provider scheduling
• Manage daily financial processes including deposits, petty cash, and collections
• Review accounts receivable reports and ensure timely claims resolution
• Oversee medical record compliance and release processes
• Support marketing initiatives and community engagement
• Prepare and review financial/management reports with physicians and Regional Operations Manager

Other Responsibilities

• Maintains patient confidentiality; complies with HIPAA and compliance guidelines
• established by the practice.
• Maintains detailed knowledge of practice management and other computer software as it relates to job functions.
• Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated time frames.
• Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a…