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Call Center Representative
Job in
Laurel, Jones County, Mississippi, 39441, USA
Listed on 2026-09-04
Listing for:
BankFirst Financial Services
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment.
DUTIES OF POSITION:- Meets the needs of customers and employees by asking questions and providing solutions to immediate requests of incoming calls.
- Position a mix of technical and excellent customer service skills. Must be able to communicate effectively to ensure understanding of a problem and explanation of solution. Maintain a friendly, patient, and positive attitude when assisting customers and employees.
- Assist customers with Online Banking, Debit Cards, and other account related questions.
- Other duties may be assigned by Call Center Team Lead.
SKILLS:
- Previous banking and experience with a knowledge of banking systems preferred.
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