Clinic Support Technician - Primary Care Float Pool

Job Summary

The Clinic Support Technician provides administrative and operational support to the ambulatory care team to ensure efficient, safe, and patient-centered clinic operations. This entry-level role assists with non-clinical tasks that support patient access, workflow coordination, and overall clinic function, allowing licensed and certified staff to focus on direct patient care.

Working under the direction of clinic leadership, the Technician contributes to smooth daily operations, supports team efficiency, and helps promote a positive patient experience.

Responsibilities include administrative processing, document management, basic clinic preparation, and general operational support within a defined scope. The position does not provide direct patient care or perform duties requiring clinical licensure or certification. The Technician serves as a supplemental team member and does not replace Patient Access Specialists, Medical Assistants, or nursing staff.

• Interest in healthcare careers preferred.
• Previous customer service, administrative, or volunteer experience helpful but not required. On-the-job training provided.
• Demonstrated ability to communicate professionally and courteously with customers.
• Ability to complete assigned work effectively and manage multiple tasks within assigned timeframe.
• Works independently with minimal direction, performs detailed assignments, and compiles information accurately.
• Open to feedback and flexibility in a changing environment, with variable scheduling and department assignments.
• Basic reading, writing, and arithmetic skills required.
• Maintains confidentiality and professionalism at all times.

High school student, recent graduate, or college student preferred. Minimum age requirements per organizational policy.

No required licensing or certifications.

• Professional and courteous communication with customers.
• Effective completion of assigned work.
• Management of complex and multiple tasks within timeframe.
• Independent work with minimal direction; detailed assignments and accurate information compilation.
• Openness to feedback and adapting to changing environments, including flexible scheduling.
• Ability to read and write for medical reports; basic arithmetic.
• Maintains confidentiality and professionalism at all times.