RN Orthopedic Service Line Coordinator

## RN Orthopedic Service Line Coordinator Apply locations:
Scotland Memorial Hospital - 500 Lauchwood Dr, Laurinburg, NCtime type:
Full time posted on:
Posted Todayjob requisition :
R260504
** Department:
** Scotland Memorial Hospital - Surgery Room
** Status:
** Full time
** Shift:
** 1st (United States of America)
** Schedule Details/Additional Information:
** Monday through Friday, varying times
*
* Job Description:

** Patient Navigation & Care Coordination  
• Act as the primary point of contact for orthopedic patients from referral to recovery.  
• Coordinate appointments, diagnostics, pre-operative clearances, and post-operative follow-ups.  
• Ensure timely movement of patients through the care continuum, minimizing delays.  
• Educate patients and families on procedures, expectations, recovery plans, and care pathways.  
• Identify and address barriers to care (transportation, financial, social determinants of health).Clinical Pathway Management  
• Support implementation and adherence to standardized orthopedic pathways (e.g., total joint replacement programs).  
• Monitor patient progress across the continuum and ensure compliance with protocols.  
• Facilitate prehabilitation and post-acute care coordination (home health, rehab facilities).Physician & Team Collaboration  
• Partner with orthopedic surgeons, advanced practice providers, and multidisciplinary teams.  
• Coordinate interdisciplinary communication to ensure seamless care transitions.  
• Support physician practices with scheduling optimization and case progression.  Patient Experience & Engagement  
• Serve as an advocate for patients and families.

• Promote patient engagement tools (education materials, digital platforms, classes such as joint camp).  
• Monitor patient satisfaction and address concerns in real time.

Operational & Performance Improvement  
• Track key service line metrics (length of stay, surgical volumes, readmissions, case delays).  
• Identify opportunities for process improvement and efficiency.  
• Participate in quality improvement initiatives and care redesign efforts.

Data & Documentation  
• Maintain accurate documentation in the electronic medical record.  
• Track patient navigation activities and outcomes.  
• Assist with reporting and dashboard monitoring for orthopedic program performance.

Education   
• Minimum Requirements --- Graduate of accredited nursing program

Certification/Licensure (including annual requirements)  
• Minimum Requirements --- Current NC or Multistate RN license; BSN, BLS, ACLS  
• Preferred at Hire --- ONC, must obtain within 1 year of hire Experience (Years/Type)  
• Required-----minimum 3 yeears orthopedic or surgical services experience

Other Skills and Competencies  
• Minimum Requirements --- Demonstrates excellent communication skills, both written and verbal. Diplomacy, tact, and a positive approach to problem solving are required to be successful. Organizational skills are a must. Fosters a teamwork environment. Must be able to communicate with patients, customers, other departments, and staff in an articulate and professional manner.  
• Computer; EMR (electronic medical record) charting
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